Strategic Partnerships Account Manager

hace 2 meses

Barcelona, España papernest A tiempo completo

For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and Italy (for the time being )

In an ever-changing world, we take confident steps, guided by the continuous development of our self-sustaining business model. Our success story is woven around an innovative B2B2C model, forged through strategic partnerships with major players in real estate and banking.

We are dedicated to fostering an exciting and vibrant work environment because that's what brings out the best in us. We believe that business needs to be disruptive and ambitious in order to thrive.

However we're not limited to just being good at business. We are also committed to our social responsibility as we strive to actively contribute to the community we belong to, minimize our environmental impact, and aim to foster a culture of social engagement and consciousness among our co-workers.

At the heart of our philosophy is the commitment to long-term success over short-term convenience. We highly value the contributions of each of our 800+ employees, providing them with ample opportunities for growth and the development of invaluable skills.

**Are you ready to join the adventure?**

To support and accelerate our growth, we have developed over the past few years a large network of distribution partners - in real estate, banking, the web - who offer the papernest solution to their customers who are moving or who simply want to optimize their current contracts.

**Key responsibilities** : ensuring strategic partner satisfaction and maximising account value.

**️Your missions**:
**Strategic partners Account Management**:

- Be the main point of contact with the partner and maintain a long term relationship, ensuring high levels of satisfaction.
- Understand partners needs and objectives to propose appropriate solutions.
- Renew and/or expand existing accounts.
- Participate in regular meetings with clients to review service/product performance.

**Account growth**:

- Identify opportunities for upselling and cross-selling of additional products or services.
- Develop strategies to increase profitability of existing accounts (negotiate, pitch, monitor...).

**Internal coordination**:

- Collaborate with Marketing, Operations, CRM teams... to ensure that partner expectations are met.
- Ensure all the departments of the company are understood and prioritise customer needs.

**About you**:

- Business or engineering school background
- 2 years of experience in Account Management (Enterprise preferred) or consulting
- Native Spanish speaker, fluent in English
- Able to move in a fast-growing environment: proactive, autonomous, motivated and organised
- Previous experience in a scale-up and/or in the Real Estate sector is a plus

***:
**What we offer**:
**Al unirte a papernest podrás beneficiarte de un paquete compuesto por**:

- Stock Options (BSPCE)
- Bonificaciones sujeto al logro de los objetivos establecidos
- Seguro médico con Sanitas, cubierto al 50% por papernest
- Sistema de Retribución Flexible, que te permitirá dedicar parte de tu salario a servicios exentos de impuestos (restaurantes, guarderías, transporte, etc.), ahorrando así dinero

**... y podrás desarrollarte profesionalmente en un entorno de trabajo**:

- **Flexible** gracias a una política "remote friendly" (2 días de teletrabajo posibles a la semana)
- **Inclusiva,** todo el mundo tiene su sitio en papernest, y con más de 46 nacionalidades diferentes, no es raro empezar una frase en español y finish it in english or french
- **Cómodo** con increíbles oficinas y 1500 m2 de terrazas y jardín, todo a 5 minutos de la playa, perfecto para días de almuerzos al sol
- **Fomentando una cohesión de equipo** con eventos y team buildings recurrentes
- **Emocionante y desafiante** donde encontrarás los recursos para desarrollar tu carrera gracias a nuestra política de movilidad interna
- **Gourmet**: desayuno ofrecido por papernest todos los martes

**Hiring process (WIP)**
***:

- First interview with **Anouk**, Talent Acquisition Partner (30 min)
- Business Case (few days to prepare it)
- Second interview and Business case presentation with **Carlota**, Project Manager and your future Manager (45 min)
- Last call with **Cyrille**, Head of Strategic Partnerships RE Spain (20 min)

If this is your challenge, don't miss it We look forward to meeting you, no matter your gender, race, age, religion, disability, or sexual orientation. Our selection processes and workplace are inclusive and adapted for everyone.

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