Guest Experience Manager to Work in Ireland
hace 7 meses
**Guest Experience Manager - Make Every Stay Unforgettable**
Are you passionate about hospitality and driven to create exceptional guest experiences? Do you thrive on building relationships, exceeding expectations, and turning every interaction into a positive memory? If so, we invite you to join our team as **Guest Experience Manager** at our hotel, part of **The iNUA Collection**.
**About the Role**:
As our Guest Experience Manager, you will be the champion of our guests, ensuring their stay is seamless, enjoyable, and exceeds their expectations. You will lead a dedicated team in fostering a culture of exceptional service and continuous improvement. You will be a strategic thinker, analysing guest feedback, identifying trends, and implementing initiatives to elevate the guest experience.
**Responsibilities**:
- Oversee all aspects of the guest experience, from pre-arrival to departure.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Lead and coach a team of guest service professionals, fostering a culture of excellence.
- Resolve guest concerns and complaints promptly and professionally.
- Proactively identify and address potential issues before they escalate.
- Analyse guest feedback and translate insights into actionable improvements.
- Collaborate with cross-functional teams to ensure a seamless guest journey.
- Maintain accurate records and reports related to guest experience metrics.
- Stay up-to-date on industry trends and best practices in hospitality.
**Qualifications**:
- Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
- Minimum of 3-5 years of experience in a guest-facing role, preferably in the hospitality industry.
- Proven track record of exceeding guest expectations and resolving complaints effectively.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team.
- Passion for hospitality and a commitment to providing exceptional service.
**Benefits**:
- Competitive salary and benefits package.
- Opportunity to work in a dynamic and fast-paced environment.
- Be part of a team dedicated to creating memorable guest experiences.
- Health Insurance and Pension contributions.
- Team members discounts on accommodation, dining, and spa services.
- Free Employee Assistance Programme.
- Opportunities for promotion and transfer within the iNUA Collection of Hotels.
- Learning and Development opportunities.
**Ready to join our team and make a difference?**
We are an equal opportunity employer and value diversity at our company and we look forward to hearing from you.
PassionateAboutPeople #iNUACollection #CareerOpportunity #JoinTheTeam
-
Spa Therapist to Work in Ireland
hace 6 meses
Madrid, España iNUA Collection Careers A tiempo completo**Do you thrive in a world of relaxation and rejuvenation? Are you passionate about creating unforgettable spa experiences?** If so, we invite you to join our team and be part of The iNUA Hotel Collection family! As a **Spa Therapist **at **The iNUA Hotel Collection**,** **you will play a pivotal role in delivering exceptional service to our valued guests....
-
Executive Housekeeping Manager to Work in Belfast
hace 6 meses
Madrid, España iNUA Collection Careers A tiempo completo**The iNUA Hotel Collection** is excited to announce the launch of a brand-new Voco Hotel in Belfast! As part of this exciting new venture, we are searching for a passionate and experienced **Executive Housekeeping Manager** to join our team. **About Voco Hotels** Voco Hotels is a collection of distinctive hotels offering a hassle-free guest experience....
-
Front Office Receptionist to Work in Ireland
hace 6 meses
Madrid, España iNUA Collection Careers A tiempo completo**Full-Time Front Desk Receptionist - Join our Vibrant Team at Radisson Blu Hotel & Spa, Cork!**: **About the Role** Are you passionate about creating exceptional guest experiences? Do you thrive in a fast-paced environment and possess a genuine desire to go the extra mile? If so, we invite you to join our team at the **Radisson Blu Hotel & Spa, Cork**,...
-
Spa Therapist to Work in Ireland
hace 8 meses
Madrid, España iNUA Collection Careers A tiempo completo**Do you thrive in a world of relaxation and rejuvenation? Are you passionate about creating unforgettable spa experiences?** If so, we invite you to join our team and be part of The iNUA Collection family! As a **Spa Therapist **at **The iNUA Collection**,** **you will play a pivotal role in delivering exceptional service to our valued guests. You will...
-
Experience Manager
hace 4 semanas
Madrid, Madrid, España Marriott International A tiempo completoCompany OverviewArcher Hotel Management Limited, an independent franchisee of Marriott International, Inc., operates this hotel. The franchisee is a separate entity with its own employment policies and practices.Estimated Salary: $60,000 - $80,000 per yearJob DescriptionWe are seeking an Experience Manager - Guest Services to craft exceptional experiences...
-
Ireland Pr Manager
hace 1 mes
Madrid, España Amazon A tiempo completo.Job ID: 2711867 | Amazon EU SARL, Irish Branch Amazon is seeking a self-motivated and creative individual as a PR Manager for the retail function in Ireland. They will be responsible for leading consumer campaigns for large scale shopping occasions such as Prime Day and Black Friday, creating activity that demonstrates the value customers get while shopping...
-
Ireland Pr Manager
hace 1 mes
Madrid, España Amazon A tiempo completo.Job ID: 2711867 | Amazon EU SARL, Irish BranchAmazon is seeking a self-motivated and creative individual as a PR Manager for the retail function in Ireland. They will be responsible for leading consumer campaigns for large scale shopping occasions such as Prime Day and Black Friday, creating activity that demonstrates the value customers get while shopping...
-
Ireland Pr Manager
hace 5 días
Madrid, España Amazon A tiempo completoJob ID: 2711867 | Amazon EU SARL, Irish BranchAmazon is seeking a self-motivated and creative individual as a PR Manager for the retail function in Ireland. They will be responsible for leading consumer campaigns for large scale shopping occasions such as Prime Day and Black Friday, creating activity that demonstrates the value customers get while shopping...
-
Guest Experience Ambassador
hace 1 mes
Madrid, Madrid, España Marriott International A tiempo completoJob Summary: As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our hotel is memorable and enjoyable.Key Responsibilities:• Respond to guest inquiries and resolve issues in a timely and professional manner• Collaborate with colleagues to develop and implement...
-
Ireland Pr Manager
hace 4 días
Madrid, España Amazon A tiempo completoJob ID: 2711867 | Amazon EU SARL, Irish BranchAmazon is seeking a self-motivated and creative individual as a PR Manager for the retail function in Ireland.They will be responsible for leading consumer campaigns for large scale shopping occasions such as Prime Day and Black Friday, creating activity that demonstrates the value customers get while shopping...
-
Guest Experience Representative
hace 4 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completo**Job Summary:**We are seeking a skilled Guest Experience Agent to join our team at The Madrid EDITION. As a Guest Experience Agent, you will be responsible for delivering exceptional guest service and ensuring that all guests have a memorable stay with us.**Key Responsibilities:**Answer and process all guest requests, questions, or concerns via telephone,...
-
Luxury Guest Experience Ambassador
hace 4 semanas
Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons Hotels and Resorts:We are a collective of individuals who strive for excellence, pushing ourselves to new heights and treating each other with respect. Our team members around the world create unforgettable experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.At Four Seasons, we believe in...
-
Ireland PR Manager
hace 6 días
Madrid, España Amazon A tiempo completoJob ID: 2711867 | Amazon EU SARL, Irish BranchAmazon is seeking a self-motivated and creative individual as a PR Manager for the retail function in Ireland. They will be responsible for leading consumer campaigns for large scale shopping occasions such as Prime Day and Black Friday, creating activity that demonstrates the value customers get while shopping...
-
Luxury Guest Experience Director
hace 3 días
Madrid, Madrid, España Five Hotels And Resorts A tiempo completoCompany OverviewFIVE Hotels And Resorts is a world-renowned luxury hotel group that redefines the concept of five-star hospitality. With a strong commitment to innovation and excellence, FIVE continues to set new standards in the industry.Job SummaryWe are seeking an exceptional Guest Experience Manager to join our front office team at one of our...
-
Guest Experience Manager
hace 4 días
Madrid, España Five Hotels And Resorts A tiempo completo.Job Description An Exhilarating OpportunityAre You Ready for a Daring Challenge with The World's Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining 'FIVE-Star' Hospitality and Setting the Gold Standard across the Industry.Join the FIVE Tribe - and Get Ready to Make Waves.The CandidateA Driven Self-Starter, you have...
-
Guest Experience Agent
hace 1 mes
Madrid, España Four Seasons Hotels And Resorts A tiempo completoAbout Four Seasons : Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Luxury Guest Experience Coordinator
hace 1 mes
Madrid, Madrid, España Four Seasons Hotels Ltd A tiempo completoAbout Four Seasons Hotel MadridLocated in the heart of the capital, our hotel is a historic landmark with modern energy. With seven heritage buildings transformed into one dynamic destination, we offer an unparalleled luxury experience for locals and guests alike.The RoleWe are seeking a skilled Luxury Guest Experience Coordinator to join our team. As the...
-
Heath Care Assistant
hace 8 meses
Madrid, España Agape Global A tiempo completoAre you a healthcare assistant who would like to relocate to Ireland from Spain ? We are looking for caring, people who would like to work in nursing homes in Ireland. We want to improve your life with an amazing Career development opportunity in Nursing homes in the scenic area of Ireland. **Requirements**: Must a an EU citizen. **Benefits**: Amazing...
-
Guest Experience Expert
hace 1 semana
Madrid, España Marriott A tiempo completoPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
-
Guest Experience Expert
hace 1 semana
Madrid, España Marriott A tiempo completoPOSITION SUMMARYOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...