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Customer Success Team Lead Customer Success · Barcelona · Híbrido
hace 1 semana
col-wideJob Description:En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado.Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. Únete a nuestra misión de ayudar a las empresas a impulsar el éxitoEl rol:Estamos buscando un TeamLead paraunirse a nuestro equipo de Customer Success Si eres una persona con orientación a clientes y a resultados, entonces te encantará el reto de ORBIDI Experiencia enentornos B2B y/o B2C sirviendo a Micro-PYMES y/o clientes finales,utilizando herramientas de CRM como Hubspot y/o ClickUp. También experiencia enentornos dinámicos y acelerados yen ecosistemas tecnológicos.¿Cuál será tu misión?Gestionar parte denuestro equipo local de Customer Success cuya principal responsabilidad es la de asesorar y acompañara nuestros clientes durante el desarrollo de nuestras soluciones de Marketing DigitalEstablecer procedimientos de Customer Success para adaptarlo a las nuevas tendencias de mercado.Desarrollar y gestionar la cartera de clientes.Establecer buenas relaciones con los clientes que contribuyan a objetivos claros de retención.Analizar los datos de los clientes para mejorar la experiencia de cliente.Upsell y crossell de servicios y productos con los que trabajamos.Realizar el onboarding de nuevos clientes y ayudar a mejorarlo.Revisar las quejas y preocupaciones de los clientes y buscar mejorar la experiencia del cliente.Colaborar con el equipo de marketing para la creación de material que pueda ser de interés para nuestros clientes.Coordinar y colaborar con diferentes departamentos de ORBIDI (Operaciones, tecnología, etc.) para mejorar la satisfacción del cliente y mejorar nuestra propuesta de valor.Lo que te hará triunfar:Experiencia previa en roles similaresEres una persona con atención al detalle, persuasiva, motivada y eres un problem solver con don de gentes.Un fuerte defensor del cliente con la capacidad y la voluntad de interactuar directamente con los clientes.Capacidad para comunicarte bien con personas, equipos, socios y eventos a nivel de la industria.Las habilidades para ser un tomador de decisiones, con voluntad de experimentar e interactuar con los diferentes equipos en la empresa.Colaborador eficaz y productivo para impulsar iniciativas multifuncionales.Empatía, humildad y capacidad de escucha.#J-18808-Ljbffr
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Customer Success Lead
hace 1 semana
Barcelona, España Happy Scribe A tiempo completo.? Our Careers PageHello We're Happy Scribe, a100% bootstrapped and profitable startup, based in Barcelona.We are on a mission to break language barriers globally and bring audiovisual content to all.We are building the #1 Audiovisual Platform by combining state-of-the-art AI with trusted language experts to produce high-quality transcriptions, subtitles,...
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Barcelona, España Orbidi A tiempo completoEn ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado. Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. ¡Únete a nuestra misión de...
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Customer Success Team Lead
hace 3 semanas
Barcelona, España ORBIDI A tiempo completo**Sobre nosotros**: En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado. Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. ¡Únete a...
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Barcelona, Barcelona, España Orbidi A tiempo completoEn ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado.Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. Únete a nuestra misión de ayudar...
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Customer Success Lead
hace 4 semanas
Barcelona, España Happy Scribe A tiempo completoHello We're Happy Scribe, a100% bootstrapped and profitable startup, based in Barcelona. We are on a mission to break language barriers globally and bring audiovisual content to all. We are building the #1 Audiovisual Platform by combining state-of-the-art AI with trusted language experts to produce high-quality transcriptions, subtitles, and closed...
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Manager, Customer Success
hace 2 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoJob SummaryNutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe.About the teamNutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will lead a team of representatives who will focus on driving...
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Customer Success Representative
hace 2 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoWe are seeking a dynamic Customer Success Representative - Arabic Speaker to join our dedicated team at Nutanix in Barcelona.Growing your career as a Full Time Customer Success Representative - Arabic Speaker is a fantastic chance to enhance your skills.If you have strong leadership and teamwork qualities along with the right attitude for the role, then...
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Customer Success Lead
hace 2 semanas
Barcelona, Barcelona, España Happy Scribe A tiempo completoHello We're Happy Scribe, a100% bootstrapped and profitable startup, based in Barcelona. We are on a mission to break language barriers globally and bring audiovisual content to all.We are building the #1 Audiovisual Platform by combining state-of-the-art AI with trusted language experts to produce high-quality transcriptions, subtitles, and closed captions...
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Customer Success Lead
hace 2 semanas
Barcelona, Barcelona, España Happy Scribe A tiempo completoHello We're Happy Scribe , a100% bootstrapped and profitable startup, based in Barcelona. We are on a mission to break language barriers globally and bring audiovisual content to all. We are building the #1 Audiovisual Platform by combining state-of-the-art AI with trusted language experts to produce high-quality transcriptions, subtitles, and closed...
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Customer Success Lead
hace 3 semanas
Barcelona, España Blu Selection A tiempo completoOur client, a dynamic player in the luxury sector, is seeking an experienced Customer Success Lead to spearhead their Customer Success department. Are you passionate about delivering exceptional customer service to customers and clients within the luxury property branche? In this role, your main focus is leading the department with a focus on Customer...
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Customer Success Director
hace 1 semana
Barcelona, España Kantox A tiempo completo.Kantox is a leading fintech company developing sophisticated Currency Management Automation software solutions that help companies to automate their foreign exchange processes and leverage currencies for growthWe are a 145-person strong team, split between London and Barcelona. So far, we've raised over €30 million and became profitable in 2018. Thanks to...
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Customer Success Manager
hace 4 semanas
Barcelona, España Ikigai Talent Goup A tiempo completoSpain, Barcelona Start-up Up to 55k Up-Sell, Cross-Sell Customer Success Manager role for a SaaS Comapany based in UK and Barcelona Kon'nichiwa! We are currently managing a **Customer Success role** for a **B2B & SaaS Company** with HQ in **London** and offices in **Barcelona.** This is a Start-up that works with **Cloud Computing** software, & a...
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Customer Success Team Lead, Onboarding
hace 3 semanas
Barcelona, España Semrush A tiempo completoJob Description Hi there! We are Semrush, a global IT company developing our own product - a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our Customer Success Team Lead, Onboarding (Global Customer Success Onboarding Team) role for those who are goal and success-oriented. Tasks in the role - Lead,...
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Customer Success Manager
hace 3 semanas
Barcelona, España Join Our Team A tiempo completoBeyond is the global leader in revenue management, helping hosts and property managers unlock new ways to generate the most revenue with their vacation rentals. Since pioneering dynamic pricing for the vacation rental market a decade ago, Beyond has supported millions of listings globally and helped customers increase their annual revenue by an average of...
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Customer Success Manager
hace 4 días
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
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Customer Success Manager
hace 4 semanas
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...
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Customer Success Manager
hace 2 semanas
Barcelona, Barcelona, España Kantox Limited A tiempo completoWe are looking for 2 Customer Success Managers who will sit at the heart of Kantox, giving you an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process.We're looking for an experienced Customer Success Manager with Experience in B2B SaaS platforms and a second profile who'd be...
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Customer Success Associate
hace 3 semanas
Barcelona, España Clarivate A tiempo completoWe are looking for a _Customer Success Associate_ join our global Customer Education team! The main purpose of the Customer Success Associate is to manage an assigned territory and book of business associated with Academic & Government Information Solutions and eBooks Customer Success Team. In this role you will provide education materials and services,...
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Customer Success Representative
hace 2 semanas
Barcelona, Barcelona, España Nutanix A tiempo completoSummary We are looking for a Customer Success Representative to join our team in Barcelona and provide exceptional service to our Middle Eastern customers. Join us in our sales center of excellence for the EMEA region and be part of our office's growth and your career development. Together, we are shaping the future of cloud technology. About the team Join...
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Customer Success Representative
hace 2 semanas
Barcelona, Barcelona, España Knewin A tiempo completoCustomer Success Representative - Arabic Speaking Barcelona, Spain Hungry, Honest, Humble, with Heart Job Summary We are currently seeking a Customer Success Representative to join our team in our growing Barcelona office. In this role, you will have the opportunity to drive our technology and provide exceptional service to our Middle Eastern customers....