Service Desk Specialist
hace 2 meses
Join our dynamic team as a Swedish Service Desk Specialist in Málaga
At SD Worx, a leading European provider of Payroll & HR services with global reach, we are dedicated to turning HR into a value source for our clients and their employees.
With offices across Europe and Mauritius, we bring people solutions to life, supporting the entire employee journey—from salary payments to attracting, rewarding, and developing talent.
What we offer: Medical insurance fully covered by SD Worx Flexible pay package Transport, internet, and mobile allowances (details shared during the interview) Laptop and all necessary equipment provided 25 days of leave on a full-time basis Tailored learning opportunities with an individual development plan and professional training Career growth, whether you want to deepen your expertise or expand your skills across disciplines, SD Worx provides the room to grow
A chance to be part of our innovative and expanding team in Málaga A dynamic, growing environment where your ideas help shape our evolving Nordic services Continuous learning in Nordic payroll and HR practices What you will do: As a Service Desk Specialist , you'll be the first point of contact for employee salary inquiries, supporting clients' employees and ensuring their payroll questions are resolved with professionalism and care.
Specifically, you will: Provide first-line support to our customers employees, managers, and super users via email, phone, and ticketing systems Help employees understand their salary specifications and other payroll-related questions Manage and distribute incoming requests in our case management system Resolve or escalate cases efficiently while ensuring prompt feedback to customers Administer user access permissions and handle internal communication tasks Maintain up-to-date customer account knowledge and contribute to team efficiency Participate actively in process improvements and team development initiatives No payroll experience?
No problem
We'll teach you everything you need to know about payroll.
We're looking for quick thinkers with a head for numbers and a curiosity to learn.
If you're eager to grow, enjoy problem-solving, and thrive in a dynamic environment, this is the perfect fit for you
Who you are: Native Swedish speaker with at least B2 level English 1-2 years of customer service experience, ideally involving sensitive information Excellent communication skills in Swedish and English, both written and spoken Detail-oriented, responsible, and committed to delivering top-notch customer service Comfortable with technology and proficient in Microsoft Office (ServiceNow is a plus) Proactive, adaptable, and excited to take initiative Skilled at building strong relationships with internal and external stakeholders Ready to embrace change and thrive in a dynamic, evolving environment A positive, solution-oriented mindset, with a healthy dose of humor and resilience At SD Worx, we are committed to diversity and inclusion.
We welcome applications from all qualified candidates, regardless of origin, nationality, gender, skin color, ethnic background, religion, age, disability, sexual orientation, or stage of life.
From many places, we work as one, moving from better to best together.
#J-18808-Ljbffr
-
Global Service Desk Support Specialist
hace 2 semanas
Málaga, Málaga, España Lunik - Explorers At Work A tiempo completoService Desk Support RoleAt Lunik - Explorers At Work, we're seeking a skilled Service Desk Support Specialist to join our global team. As a key member of our support staff, you'll be responsible for delivering exceptional service to our users, acting as the primary point of contact for all service-related inquiries, and facilitating communication between...
-
Service Desk Specialist
hace 1 mes
Málaga, Málaga, España Sd Worx A tiempo completoAbout the Role:We are seeking a highly skilled and detail-oriented Service Desk Specialist to join our team at SD Worx. As a Service Desk Specialist, you will be the first point of contact for employee salary inquiries, providing support to clients' employees and ensuring their payroll questions are resolved with professionalism and care.Key...
-
Service Desk Specialist
hace 1 mes
Málaga, Málaga, España Sd Worx A tiempo completoService Desk Specialist - Swedish Market Expert**Job Summary:**We are seeking a highly skilled Service Desk Specialist to join our team in Málaga. As a Service Desk Specialist, you will be responsible for providing first-line support to employees, managers, and Super Users in accordance with client agreements. You will manage and distribute incoming...
-
Service Desk Operations Specialist
hace 1 mes
Málaga, Málaga, España Lunik - Explorers At Work A tiempo completoService Desk AnalystThis role is based in Malaga, with the option to relocate or work in a hybrid model. As a Service Desk Analyst, you will provide exceptional support to users, acting as the first point of contact for all service-related inquiries. Your responsibilities will include troubleshooting issues, creating and maintaining comprehensive...
-
Service Desk Specialist
hace 1 mes
Málaga, Málaga, España Sd Worx A tiempo completoAbout the Role:We are seeking a highly skilled Service Desk Specialist to join our team in Málaga. As a Service Desk Specialist, you will be responsible for providing first-line support to employees, managers, and Super Users in accordance with client agreements.Key Responsibilities:Manage and distribute incoming requests in our case management...
-
Service Desk Specialist
hace 2 meses
Málaga, España Sd Worx A tiempo completoJoin our dynamic team as a Service Desk Specialist (Swedish Market) in Málaga!At SD Worx, a leading European provider of Payroll & HR services with global reach, we are dedicated to turning HR into a value source for our clients and their employees. With offices across Europe and Mauritius, we bring people solutions to life, supporting the entire employee...
-
Service Desk Specialist
hace 2 meses
Málaga, España Sd Worx A tiempo completoJoin our dynamic team as a Service Desk Specialist (Swedish Market) in Málaga!At SD Worx, a leading European provider of Payroll & HR services with global reach, we are dedicated to turning HR into a value source for our clients and their employees. With offices across Europe and Mauritius, we bring people solutions to life, supporting the entire employee...
-
Service Desk Specialist
hace 2 meses
Málaga, España Sd Worx A tiempo completoJoin our dynamic team as a Service Desk Specialist (Swedish Market) in Málaga! At SD Worx, a leading European provider of Payroll & HR services with global reach, we are dedicated to turning HR into a value source for our clients and their employees. With offices across Europe and Mauritius, we bring people solutions to life, supporting the entire employee...
-
Service Desk Support Specialist
hace 1 mes
Málaga, Málaga, España Ilkari A tiempo completoRole OverviewThe Service Desk Analyst is part of the Customer Service team within ILKARI's Business Operations. This role is based in a 24/7/365 environment and involves providing IT support across various channels to ensure seamless IT service delivery.Key Responsibilities- Provide Tier 1 and Tier 2 IT support through tickets, emails, and instant chat.-...
-
Service Desk Specialist
hace 1 mes
Málaga, Málaga, España Sd Worx A tiempo completoAt SD Worx, we're dedicated to turning HR into a value source for our clients and their employees. As a Service Desk Specialist, you'll be the first point of contact for employee salary inquiries, supporting clients' employees and ensuring their payroll questions are resolved with professionalism and care.Key responsibilities include:Providing first-line...
-
Service Desk Specialist
hace 2 meses
Málaga, España Sd Worx A tiempo completo.Join our dynamic team as a Swedish Service Desk Specialist in Málaga!At SD Worx, a leading European provider of Payroll & HR services with global reach, we are dedicated to turning HR into a value source for our clients and their employees. With offices across Europe and Mauritius, we bring people solutions to life, supporting the entire employee...
-
Service Desk Analyst
hace 1 mes
Málaga, Málaga, España Lunik - Explorers At Work A tiempo completoJob SummaryThis role is part of a global team that provides 24/7/365 coverage through tickets, emails, and instant chat. As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries.Key ResponsibilitiesProviding Tier 1 (triage) and Tier 2...
-
Service Desk Specialist
hace 2 meses
Málaga, España Sd Worx A tiempo completo.Join our dynamic team as a Swedish Service Desk Specialist in Málaga!At SD Worx, a leading European provider of Payroll & HR services with global reach, we are dedicated to turning HR into a value source for our clients and their employees. With offices across Europe and Mauritius, we bring people solutions to life, supporting the entire employee...
-
Front Desk Hospitality Specialist
hace 2 semanas
Málaga, Málaga, España Accor A tiempo completoAccor, a global leader in the hospitality industry, is seeking a highly skilled and enthusiastic Front Desk Hospitality Specialist to join its team at IBIS Budget Málaga Centro. Located in the heart of Málaga, this hotel offers an exceptional guest experience with easy access to major tourist attractions and the airport.About the RoleWe are looking for a...
-
Service Desk Analyst
hace 6 días
Málaga, España Lunik - Explorers At Work A tiempo completo.This position is open in Malaga ; you should be based here or willing to relocate and work in a Hybrid model. As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries. You will facilitate communication between users, engineers, and...
-
Service Desk Analyst
hace 2 meses
Málaga, España Lunik - Explorers At Work A tiempo completo.This position is open in Malaga; you should be based here or willing to relocate and work in a Hybrid model.As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries. You will facilitate communication between users, engineers, and...
-
Service Desk Analyst
hace 2 meses
Málaga, España Lunik - Explorers At Work A tiempo completo.This position is open in Malaga ; you should be based here or willing to relocate and work in a Hybrid model.As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries. You will facilitate communication between users, engineers, and...
-
Service Desk Specialist
hace 1 mes
Málaga, Málaga, España Sd Worx A tiempo completoAt SD Worx, we're dedicated to turning HR into a value source for our clients and their employees. As a Service Desk Specialist, you'll be the first point of contact for employee salary inquiries, supporting clients' employees and ensuring their payroll questions are resolved with professionalism and care.With offices across Europe and Mauritius, we bring...
-
Service Desk Analyst
hace 2 meses
Málaga, España Lunik - Explorers At Work A tiempo completoThis position is open in Malaga; you should be based here or willing to relocate and work in a Hybrid model.As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries. You will facilitate communication between users, engineers, and other...
-
Service Desk Analyst
hace 1 mes
Málaga, España Lunik - Explorers at Work A tiempo completoThis position is open in Malaga ; you should be based here or willing to relocate and work in a Hybrid model. As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries. You will facilitate communication between users, engineers, and...
