Customer Engagement Specialist Iberia
hace 5 días
Are you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability?
Join usAbout usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations.
We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials.
Through our purpose of 'Redefining Packaging for a Changing World' and our Now and Next sustainability strategy, we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society – replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions.About the roleReporting to the Head of Customer Engagement South, the Customer Engagement Specialist will have responsibility to support the local market of DS Smith Packaging organization in the continuous improvement of the relationships with our customers, by creating positive experiences which can underpin long-lasting partnerships through our Model to Serve.A core part of the role will be the bridge between Sales, Marketing and Design/innovation departments, bringing together the best expertise and knowledge from across the business to deliver superior Customer Engagement.Your remit will include but not limited to:· Develop and lead a local program of End-to-End Customer Engagement that can reach across the local market, supporting all clusters and business units, in line with Model to Serve, and which caters to specific local sales needs· Handle a wide range of workshops (1:1), physically, virtually and hybrid· Help organizing and running larger workshops (1:many) webinars and multi-customer events, including the annual customer event· Own the localization of and be seen as the local market expert in trends insights.
From mega trends, packaging trends and insights within our prioritized categories and also in retail to e-comm and sustainability· Manage, maintain, and update the physical space of Madrid's Customer Innovation HUB so that it remains dynamic, refreshed, and updated, including identification of new themes, content, creative ideas and technologies· Build content and compelling storytelling presentations based on relevant trends, insight, and best practice, and deliver them in a way that is informative, engaging and relevant to our customers world· Support the SMI team on wider End-to-End Customer projects such as; tender submissions, innovation and design storytelling, customer meetings etc.· Build strong relationships with sales leaders, sales teams and design innovation teams across the region and the entire SMI organization, with dotted line reporting and accountability to Sales leadership· Integrate, contribute, and play a key role in the wider South Europe Marketing Team with the Marketing, Category Management, Innovation Squad and CE sub-functions, to collaborate on Regional projects, strategy and delivery· Collaborate with cross-Regional Customer Engagement colleagues within DS Smith, to participate in and contribute to the European Customer Engagement network, exchanging learnings and best practicesAbout youMinimum qualifications:· 3-5 years of experience in sales, marketing and/or brand management within FMCG companies, Retail, research companies or design agencies.Desirable profile:· A natural energy, proactivity and desire to help both Customers and colleagues succeed· Strong communication and presentation skills – the right person will enjoy working collaboratively and creatively, with both Customers and colleagues· Strong influencing and trust building skills – the right person will be good at winning the confidence of both Customers and colleagues· A good level of IT skills and an openness to embracing new digital technologies to run effective virtual/hybrid workshops and events with customersTechnical profile:· Fluent in Spanish and English.
Portuguese will be a plus.· Valuable experience with Dynamics CRM and Photoshop.
Experienced/advanced user in Microsoft PowerpointWhat we offer?Competitive salary packageOutstanding career development opportunitiesFast paced stimulating international environmentTeamworkLocation: Torrejón de Ardoz (Madrid) – (hybrid)DS Smith is an equal opportunity employer anddoes not discriminateagainst any employee or job applicant based on race, political affiliation, religion, nationality, gender, physical or mental health status, disability or age.
#J-18808-Ljbffr
-
Customer Engagement Specialist Iberia
hace 1 mes
Torrejón de Ardoz, España Ds Smith A tiempo completo.Are you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us!About usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors...
-
Customer Engagement Specialist Iberia
hace 2 meses
Torrejón de Ardoz, España Ds Smith A tiempo completoAre you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us!About usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including...
-
Customer Engagement Specialist Iberia
hace 1 mes
Torrejón de Ardoz, España Ds Smith A tiempo completoAre you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us! About us DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors...
-
Customer Engagement Specialist Iberia
hace 2 semanas
Torrejón de Ardoz, España Ds Smith A tiempo completoAre you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us!About us DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors...
-
Customer Engagement Specialist Iberia
hace 2 semanas
Torrejón de Ardoz, España DS Smith A tiempo completoAre you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us!About usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including...
-
Customer Engagement Specialist Iberia
hace 2 semanas
Torrejón de Ardoz, España DS Smith A tiempo completoAre you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us! About us DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors...
-
Customer Engagement Expert for South Europe
hace 2 semanas
Torrejón de Ardoz, Madrid, España Ds Smith A tiempo completoAbout UsDS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast-moving consumer goods, and industrials.Redefining Packaging for a Changing WorldWe are committed to leading the transition to the circular...
-
Torrejón de Ardoz, Madrid, España Ds Smith A tiempo completoAbout Ds SmithAs a leading provider of sustainable fibre-based packaging, Ds Smith is committed to the circular economy and delivering more circular solutions for customers and wider society.
-
Torrejón de Ardoz, Madrid, España Ds Smith A tiempo completoAbout UsDS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast-moving consumer goods, and industrials.About the RoleThe Customer Engagement Specialist will support the local market of DS Smith...
-
Customer Service
hace 4 meses
Torrejón de Ardoz, España Giesecke+Devrient A tiempo completo**En un mundo que cambia rápidamente, se necesita un espíritu pionero para crear tecnología fiable. Hacemos posible la conectividad segura para miles de millones de personas en todo el mundo. En Giesecke+Devrient, desempeñará un papel clave en la realización de la transformación digital.**En **G+D**, líderes en SmartCards y Secure Payment elements,...
-
Cybersecurity Specialist
hace 2 semanas
Torrejón de Ardoz, Madrid, España Sagan A tiempo completoJob Title: Cybersecurity SpecialistAbout the Role: We are seeking a highly skilled Cybersecurity Specialist to join our team at Sagan. As a Cybersecurity Specialist, you will play a critical role in safeguarding our organization's computer systems and networks from unauthorized access and potential breaches.About Sagan: Our company is a renowned...
-
Business Development Representative Spain
hace 2 semanas
Torrejón de Ardoz, Madrid, España Ds Smith A tiempo completoAbout UsDS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials.Redefining Packaging for a Changing WorldWe are committed to leading the transition to the circular...
-
Customer Service
hace 6 meses
Torrejón de Ardoz, Madrid provincia, España Giesecke+Devrient A tiempo completo**En un mundo que cambia rápidamente, se necesita un espíritu pionero para crear tecnología fiable. Hacemos posible la conectividad segura para miles de millones de personas en todo el mundo. En Giesecke+Devrient, desempeñará un papel clave en la realización de la transformación digital.** En **G+D**, líderes en SmartCards y Secure Payment elements,...
-
Customer Engagement Manager
hace 1 mes
Las Rozas de Madrid, España Johnson Controls A tiempo completo.Channel Partner Engagement ManagerSensormatic Solutions helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers, associates and the retail environment. We protect...
-
Configuration Management Specialist
hace 4 semanas
Torrejón de Ardoz, Madrid, España Emw, Inc. A tiempo completoAbout the RoleWe are seeking a skilled Configuration Management Specialist to join our team in Torrejon. As an integral part of our customer CAOC TJ, you will be responsible for creating and maintaining up-to-date CMDBs (Configuration Management Databases) of CSU Torrejon.The successful candidate will have hands-on experience in Service Asset and...
-
Customer Engagement Manager
hace 2 meses
Las Rozas de Madrid, España Johnson Controls A tiempo completoChannel Partner Engagement Manager Sensormatic Solutions helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers, associates and the retail environment. We protect...
-
Customer Engagement Manager
hace 2 meses
Las Rozas de Madrid, España Johnson Controls A tiempo completo**Channel Partner Engagement Manager**: Sensormatic Solutions helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers, associates and the retail environment. We...
-
Customer Engagement Manager
hace 2 meses
Las Rozas de Madrid, España Johnson Controls A tiempo completoChannel Partner Engagement ManagerSensormatic Solutions helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers, associates and the retail environment. We protect...
-
Customer Service Specialist
hace 2 meses
Santa Cruz de Tenerife, Santa Cruz de Tenerife, España domestiko A tiempo completoJob SummaryWe are seeking a skilled and experienced Customer Service Specialist to join our team at domestiko. As a key member of our helpdesk team, you will be responsible for providing exceptional technical support and problem-solving abilities to our customers.Key ResponsibilitiesInteract with customers via telephone, email, and the web to resolve...
-
Alcalá de Henares, Madrid, España Inpost Iberia A tiempo completoAre you an organized and detail-oriented professional with experience in HR administrative tasks? InPost Iberia is seeking a highly skilled Administrative Support Specialist for HR Operations to join our team in Spain, providing support to Portugal.Job DescriptionThis role offers the opportunity to work in a dynamic environment, collaborating with colleagues...
