Business Development Specialist for Sustainable Packaging Solutions

hace 1 día


Torrejón de Ardoz, Madrid, España Ds Smith A tiempo completo

About Us
DS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast-moving consumer goods, and industrials.

About the Role
The Customer Engagement Specialist will support the local market of DS Smith Packaging organization in improving customer relationships through positive experiences that underpin long-lasting partnerships. This role involves bridging Sales, Marketing, and Design/innovation departments to deliver superior customer engagement.

Your Responsibilities
• Develop and lead a local program of end-to-end customer engagement, reaching across the local market, supporting all clusters and business units, aligned with Model to Serve, catering to specific local sales needs.
• Handle various workshops (1:1), physically, virtually, or hybrid.
• Organize and run larger workshops (1:many), webinars, and multi-customer events, including an annual customer event.
• Be the localization expert in trends & insights, covering mega trends, packaging trends, and retail, e-comm, and sustainability within prioritized categories.
• Manage and maintain the physical space of Madrid's Customer Innovation HUB, ensuring it remains dynamic, refreshed, and updated, including identifying new themes, content, creative ideas, and technologies.
• Build compelling storytelling presentations based on relevant trends, insights, and best practices, delivering them in an informative, engaging, and relevant way to customers.

About You
• 3-5 years of experience in sales, marketing, and/or brand management within FMCG companies, Retail, research companies, or design agencies.
• Strong communication and presentation skills, enjoying collaborative and creative work with customers and colleagues.
• Good level of IT skills, openness to embracing digital technologies for virtual/hybrid workshops and events with customers.

Required Skills and Qualifications
• Fluent in Spanish and English, with Portuguese as an asset.
• Valuable experience with Dynamics CRM and Photoshop.
• Experienced/advanced user in Microsoft PowerPoint.

What We Offer
• Competitive salary package: $80,000 - $100,000 per year.
• Outstanding career development opportunities.
• Fast-paced, stimulating international environment.
• Teamwork.



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