Customer Success Specialist

hace 2 meses


Madrid, España Mayflower A tiempo completo

Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement.We are building the future of live entertainment. We believe that by providing people with the best and high-quality live streaming experience in entertainment, we can tackle the world's "problems" better, togetherWe are confidently growing every by X2 per year and successfully mastering it in different formats (as of the last - VR), implementing solutions based on ML algorithms, and developing experimental directions.We are looking for a Customer Success Specialist to join the growing Payment Gateway project. The company offers an excellent working environment, a competitive remuneration package, and the chance to work for a developing international company.ResponsibilitiesVisit conferences to obtain new customers for our Payment Gateway; Manage, support andgrow a portfolio of merchants; Facilitate current customers to achieve KPIs using; Payment Gateway's orchestration solution. Open new Merchant accounts for customer's with Payment Gateway's partner acquirers / payment channels; Track customer's success, review performance, provide insights on potential improvements. Upsell new features / payment solutions.RequirementsBusiness development experience in tech (preferably fintech), 1-2 years at least; Key Accounts management / customer success or similar experience in customer facing roles, 2-3 years at least; Experience in payments is a must, 2 years at least; Hassle-free business travel ability within EU.Exposure to high-risk sector.ConditionsCareer growth and professional development in a rapidly growing project; Constant education & leveling up your skills; Unique opportunity to build your career among the best professionals on the market.Recruitment processHR Interivew (30 mins); Tech Interview (1 hour); Test task;Final interview.#J-18808-Ljbffr



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