Team Lead, Service Delivery
hace 1 mes
What You'll be Doing
Have a passion to solve work related puzzles? Are you looking for an opportunity to experience something new each day? You'll monitor performance, provide insights and recommendations relating to program performance indicators and program metrics. You'll also manage and support day-to-day operations, process, and reporting. You'll report to the Operations Manager. You'll contribute to the success of the business, the teams you support and departments you partner with on a consistent basis through your recommendations.
During a Typical Day, You'll
Achieve 100% of assigned goals for team while actively implementing strategies and initiatives to enable the business to achieve its objectives. Manage day-to-day operations, processes, and reporting.
Provide leadership, engagement, performance management, communication and development of staff.
Develop, coach, support, and evaluate the team. Responsible for development of staff.
Improve the key success metrics associated with quality and goals.
Deliver excellent customer service and communication.
What You Bring to the Role
Strong verbal and written communication skills.
Proficient English, both written and verbal.
Ability to lead and collaborate successfully with staff and the wider operations management team.
Strong attention to detail and desire to follow procedures.
High customer service orientation.
Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), ability to learn technology quickly.
#J-18808-Ljbffr
-
Team Lead, Service Delivery
hace 1 mes
Málaga, España Ttec A tiempo completoWhat You'll be Doing Have a passion to solve work related puzzles? Are you looking for an opportunity to experience something new each day? You'll monitor performance, provide insights and recommendations relating to program performance indicators and program metrics. You'll also manage and support day-to-day operations, process, and reporting. You'll report...
-
Customer Service Team Lead
hace 22 horas
Málaga, Málaga, España Language Matters A tiempo completoJob Title: Customer Service Team Lead - Norwegian Language ExpertLocation: Daventry or Dunton, UKSalary: £28,000 - £32,000 per annumAbout the Role:We are seeking an experienced and highly skilled Customer Service Team Lead to join our team at Language Matters. As a seasoned professional in customer service, you will be responsible for leading and...
-
Norwegian Customer Service Team Lead
hace 2 semanas
Málaga, Málaga, España Language Matters A tiempo completoAbout Language MattersWe are a global language solutions company committed to delivering high-quality services that cater to our clients' diverse needs.Job Title: Norwegian Customer Service Team LeadLocationThe successful candidate will be required to work from either Daventry or Basildon offices, with the option to work from home four days a week and some...
-
Team Lead Cybersecurity Threat
hace 1 mes
Málaga, España Vodafone A tiempo completo.Join Our Team at Vodafone Would you like to be part of our new adventure? Vodafone Group is launching its new technological HUB, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business. Come and join us to create...
-
Cloud Service Delivery Engineer
hace 4 semanas
Málaga, Málaga, España Sector Alarm Spain A tiempo completoJob Description:We are seeking a highly skilled Cloud Service Delivery Engineer to join our team in Sector Alarm Spain. As a cloud service delivery engineer, you will be responsible for designing, implementing, and managing cloud-based solutions, including endpoint security and identity access management.The ideal candidate will have a strong background in...
-
Team Lead Cybersecurity Threat
hace 6 meses
Málaga, España Vodafone A tiempo completo. Would you like to be part of our new adventure? Vodafone Group is launching its new technological HUB, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions. Come and join...
-
International Service Delivery Manager
hace 1 mes
Málaga, Málaga, España Sd Worx A tiempo completoAbout SD WorxAt SD Worx, we bring people solutions to life, turning HR into a value source for our clients and their people. Our goal is to deliver exceptional customer experiences through our comprehensive payroll and HR services.Job DescriptionWe are seeking a talented International Service Delivery Manager to join our team. As a key member of our service...
-
Team Lead Cybersecurity Threat
hace 7 meses
Málaga, España Vodafone A tiempo completo. Would you like to be part of our new adventure? Vodafone Group is launching its new technological HUB, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions. Come and...
-
Team Lead Cybersecurity Threat
hace 1 mes
Málaga, España Vodafone A tiempo completo.Join Our Team at VodafoneWould you like to be part of our new adventure? Vodafone Group is launching its new technological HUB, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business. Come and join us to create...
-
Data Delivery Lead
hace 3 semanas
Málaga, Málaga, España Quantexa A tiempo completoQuantexa is seeking a Data Delivery Lead to oversee the planning, execution and successful end-to-end delivery of implementation projects to our clients. As a key member of our Delivery team, you will be responsible for driving successful outcomes by delivering projects in the most optimal way that realise maximum value to our clients.The ideal candidate...
-
Data Engineering Team Lead
hace 3 semanas
Málaga, Málaga, España Quantexa A tiempo completoAbout UsQuantexa is a pioneering tech company that has been revolutionizing the data analytics market since 2016. Our innovative technology started in FinTech, tackling serious criminal activity, and now its potential is virtually limitless. We're a collaborative team of bright minds who are passionate about helping businesses grow and making data easier.Our...
-
Service Delivery Manager
hace 4 semanas
Málaga, España Sd Worx A tiempo completoSD Worx is a leading European provider of Payroll & HR services with global reach.We have offices in Europe and in Mauritius.Our goal?We bring people solutions to life and turn HR into a value source for our clients and their people.Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...
-
Senior Service Delivery Manager
hace 4 semanas
Málaga, Málaga, España Ttec A tiempo completoAs a key member of our Ttec team, you will monitor performance, analyze data, and provide recommendations to drive program success. Your expertise in operations management will enable you to effectively manage day-to-day operations, processes, and reporting. You will also provide leadership, engagement, performance management, communication, and development...
-
Customer Service Team Leader
hace 4 semanas
Málaga, Málaga, España Korvest Ltd A tiempo completoEzyStrut, part of Korvest Ltd, is a leading supplier and manufacturer of cable support systems. We're seeking a Customer Service Team Leader to join our team in Malaga, WA. In this role, you'll support and lead our small customer service team, building effective relationships with internal and external customers. Responsibilities include processing telephone...
-
I service
hace 2 meses
Málaga, Málaga provincia, España Santander A tiempo completoI_Service & Delivery Management Analyst Country: Spain **JOB DESCRIPTION - Service Management** **Position Title**:Service Management Specialist Málaga **Division/Soc**:IT /SCIB IT **Area**:Service & Delivery Management **Location**:Málaga **SCIB IT is looking for a **Service Management Specialist **based in our Málaga office.** **WHY YOU SHOULD...
-
Sales Team Lead
hace 1 mes
Málaga, Málaga, España Michael Kors A tiempo completo• Key Responsibilities:• Inspire and lead a team to deliver exceptional customer experiences, both in-store and virtually, and achieve sales goals. • Collaborate with the Management Team to train and develop the store team, including onboarding new joiners. • Provide feedback to support the Management Team in evaluating and boosting the...
-
Service Delivery Manager
hace 2 semanas
Málaga, España buscojobs España A tiempo completoSD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...
-
International Service Delivery Manager
hace 2 meses
Málaga, España Sd Worx A tiempo completo.SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...
-
International Service Delivery Manager
hace 4 semanas
Málaga, España Sd Worx A tiempo completoSD Worx is a leading Europeanprovider of Payroll & HR services with global reach. We have offices inEurope and an office in Mauritius. Our goal? We bring people solutions to life,so companies of any size can turn Human Resources into a source of value forthe business and the people in it.Our people solutions span theentire employee journey, from getting...
-
International Service Delivery Manager
hace 2 meses
Málaga, España Sd Worx A tiempo completoSD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...