International Service Delivery Manager

hace 2 meses


Málaga, España Sd Worx A tiempo completo

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent.

What do we have to offer? Medical insurance fully paid by SD Worx for you and 2 dependents (upgrades available) Flexible pay package Allowances for transport, internet, and mobile (more information available during the interview) A dynamic environment: flexible working hours and working from home – everything is negotiable Laptop, equipment provided, and many more 25 days of leave on a full-time basis Workation Learning opportunities: through an individual development plan and professional training Career growth: whether you want to become more of an expert in your field or you want to expand your knowledge more horizontally, there is always room to grow within SD Worx All leaves are granted as from day 1 About the role: A challenging job in which you are responsible for the operational follow-up of international medium and large clients in SD Worx. Continuously striving for customer success & customer engagement, and through excellent communication skills and commercial drive ensure maximum client satisfaction.

What do you have to offer? All-round passion in service delivery management and a strong drive to achieve customer satisfaction through excellent communication skills, as well as:

5+ years of experience in service delivery management processes & governance for international customers Fluent in English Excellent communication skills Excellent customer service skills Commercially driven, solutions driven approach Which tasks can you expect? Perform service delivery management by:

Monitoring and following up the relationship and the agreements made with the client Monitoring and following up of the services and invoicing Applying the necessary governance model with monthly and quarterly reviews Monitoring and reporting to the customer and internally in accordance with the agreements made and the SLAs Maintaining regular contact with clients to identify their challenges and formulate proposals Advising clients and communicating with impact, both verbally and in writing Promoting products and services according to the needs of our clients (up to executive level) Maintaining good contacts with our partners, subcontractors and the SD Worx countries involved Helping the team to acquire knowledge by passing on his/her own expertise to colleagues From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.

#J-18808-Ljbffr



  • Málaga, Málaga, España Sd Worx A tiempo completo

    About SD WorxAt SD Worx, we bring people solutions to life, turning HR into a value source for our clients and their people. Our goal is to deliver exceptional customer experiences through our comprehensive payroll and HR services.Job DescriptionWe are seeking a talented International Service Delivery Manager to join our team. As a key member of our service...


  • Málaga, España Sd Worx A tiempo completo

    .SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...


  • Málaga, España Sd Worx A tiempo completo

    SD Worx is a leading Europeanprovider of Payroll & HR services with global reach. We have offices inEurope and an office in Mauritius. Our goal? We bring people solutions to life,so companies of any size can turn Human Resources into a source of value forthe business and the people in it.Our people solutions span theentire employee journey, from getting...


  • Málaga, España Sd Worx A tiempo completo

    SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...


  • Málaga, España SD Worx A tiempo completo

    SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...


  • 29006 Málaga, Málaga provincia, España SD Worx A tiempo completo

    SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...

  • Service Manager

    hace 5 meses


    Casares, Málaga provincia, España Concept International A tiempo completo

    **Service Delivery Manager - €60-70,000 (relocating package available - details bottom of advert)** **Malaga (Hybrid)** Concept International are partnered with an innovative global technology company looking for a Service Delivery Manager, where you'll play a pivotal role in revolutionizing service delivery. You'll be responsible for ensuring exceptional...


  • Málaga, Málaga, España SD Worx A tiempo completo

    We offer an exciting opportunity for a Senior Operations Coordinator to join our team at SD Worx. As a key member of our operations department, you will be responsible for ensuring seamless delivery of services to our international clients.About the RoleThis challenging job requires a highly skilled individual with 5+ years of experience in service delivery...


  • Málaga, España SD Worx A tiempo completo

    SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing talent....

  • Service Delivery Manager

    hace 4 semanas


    Málaga, España Sd Worx A tiempo completo

    SD Worx is a leading European provider of Payroll & HR services with global reach.We have offices in Europe and in Mauritius.Our goal?We bring people solutions to life and turn HR into a value source for our clients and their people.Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...

  • Service Delivery Manager

    hace 2 semanas


    Málaga, España buscojobs España A tiempo completo

    SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices in Europe and in Mauritius. Our goal? We bring people solutions to life and turn HR into a value source for our clients and their people. Our people solutions span the entire employee journey, from salary payment to attracting, rewarding, and developing...

  • Bell Service Agent

    hace 4 semanas


    Málaga, Málaga, España Marriott International A tiempo completo

    Job SummaryWe are seeking a skilled and professional Bell Service Agent to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Welcome and greet guests upon arrival and bid them...


  • Málaga, Málaga, España Sector Alarm Spain A tiempo completo

    Job Description:We are seeking a highly skilled Cloud Service Delivery Engineer to join our team in Sector Alarm Spain. As a cloud service delivery engineer, you will be responsible for designing, implementing, and managing cloud-based solutions, including endpoint security and identity access management.The ideal candidate will have a strong background in...


  • Málaga, Málaga, España Quantexa A tiempo completo

    **Job Description:**We are looking for a highly skilled Technical Delivery Manager to join our team at Quantexa. As a key member of our delivery team, you will be responsible for leading the planning, execution, and delivery of technical projects, working closely with clients to ensure successful project outcomes.**Key Responsibilities:**Develop and execute...


  • Málaga, España Tesla A tiempo completo

    **What to Expect** The role **What You'll Do** Planning & Coordination - Assist in the planning, implementation, and follow up of vehicle prep operational tasks and projects - Coordinate vehicle movements in vehicle lots and delivery bays, monitor delivery schedules, coordinate vehicle repairs and detailing, and ensure lots are thoroughly organized and...

  • Delivery Driver

    hace 3 meses


    Málaga, España Bidfood Australia Limited A tiempo completo

    Warehousing, Storage & Distribution (Manufacturing, Transport & Logistics)Full time Access to online workforce development programs Bidfood Team Member access to Corporate Health Plans and other benefits Employee Assistance Program to support Staff and their families. For over 20 years, Bidfood has provided quality ingredients to the foodservice and catering...

  • I service

    hace 2 meses


    Málaga, Málaga provincia, España Santander A tiempo completo

    I_Service & Delivery Management Analyst Country: Spain **JOB DESCRIPTION - Service Management** **Position Title**:Service Management Specialist Málaga **Division/Soc**:IT /SCIB IT **Area**:Service & Delivery Management **Location**:Málaga **SCIB IT is looking for a **Service Management Specialist **based in our Málaga office.** **WHY YOU SHOULD...


  • Málaga, España Welocalize A tiempo completo

    About Adapt Adapt (a Welocalize company), is an international digital performance marketing agency focused on driving the success of digital content across platforms and markets. We offer our customers a unique combination of global services designed to support their growth from strategy all the way through to execution, production and performance...


  • Málaga, Málaga, España Ttec A tiempo completo

    As a key member of our Ttec team, you will monitor performance, analyze data, and provide recommendations to drive program success. Your expertise in operations management will enable you to effectively manage day-to-day operations, processes, and reporting. You will also provide leadership, engagement, performance management, communication, and development...


  • Málaga, España Quality And Intelligence Press Controls Ibérica,... A tiempo completo

    As an International Commissioning/Service Engineer at EAE Solutions, you will play a crucial role in ensuring the successful implementation, maintenance, and support of our cutting-edge sorting systems across the globe. You'll be part of a dynamic team that delivers exceptional service to our clients, enabling them to optimize their intralogistics...