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V-578 | Revenue Operations Manager
hace 3 meses
.Ubicación:Madrid, Madrid provinciaDescripción completa del empleo:Booksy connects beauty, wellness and health professionals with local customers, powering millions of appointments annually. Our vision is to be the destination for scheduling, empowering service providers to thrive and consumers to discover and book services. Consumers love Booksy, with a 4.9+ app rating in the App Store & Google Play, and providers gain peace of mind when they use Booksy Biz to manage their small businesses.As a Booksy employee, you'll join a team of 800+ around the world building the fastest growing appointments marketplace. Regardless of the position you hold, you'll make a direct impact every day helping our providers grow their businesses and build loyal client relationships in their communities. Our inclusive, remote-first team operates with a shared commitment to our values:People first: We empower and elevate the service provider, the consumer, and their communities.Act like an owner: We take responsibility for our actions and their results.Work as a team: We collaborate and care about the success of our team and others.Shoot for the moon: We have ambitious goals and overcome obstacles with tenacity.Context of the role:As a Revenue Operations Manager, you will play a pivotal role in creating, monitoring and optimizing sales, marketing, and customer success operations for Booksy Western European Markets. As a strategic leader, you'll drive process efficiency, leverage data insights, and foster cross-functional collaboration to maximize revenue generation and implement scalable processes.The Revenue Operations Manager role looks like:Lead a team of high performance operations professionals, fostering a positive and collaborative work environment. Run team meetings, 1:1 sessions and provide ongoing feedback.Provide coaching and professional development opportunities to enhance team members' skills and capabilities.Provide ongoing support to Sales, marketing and CS teams.Collaborate with cross-functional teams to ensure seamless integration of revenue-generating processes.Identify and streamline inefficient processes within sales, marketing, and customer success operations to enhance productivity and effectiveness.Implement best practices and automation tools to drive operational excellence.Foster collaboration between sales, marketing, and customer success teams to ensure a cohesive and aligned approach to revenue generation.Act as a liaison between departments, facilitating communication and sharing insights.Identify opportunities for continuous improvement in revenue operations processes and implement initiatives to enhance overall efficiency.Support the Director of operations with Ad-Hoc projects.Who you are:Experience working with CRM, Automation tools, Data analysis and spreadsheets.+4 years experience managing teams.B2B SAAS/marketplace experience is preferred.Experience in tech, beauty, or both is a major plus
