Revenue Operations Manager

hace 3 meses

Madrid, España Booksy International Sp. z o.o. A tiempo completo

**Booksy **connects beauty, wellness and health professionals with local customers, powering millions of appointments annually. Our vision is to be _the_ destination for scheduling, empowering service providers to thrive and consumers to discover and book services. Consumers love Booksy, with a 4.9+ app rating in the App Store & Google Play, and providers gain peace of mind when they use Booksy Biz to manage their small businesses.

As a Booksy employee, you’ll join a team of 800+ around the world building the fastest growing appointments marketplace. Regardless of the position you hold, you’ll make a direct impact every day helping our providers grow their businesses and build loyal client relationships in their communities. Our inclusive, remote-first team operates with a shared commitment to our values:

- ** People first**: We empower and elevate the service provider, the consumer, and their communities.
- **Act like an owner**: We take responsibility for our actions and their results.
- **Work as a team**:We collaborate and care about the success of our team and others.
- **Shoot for the moon**: We have ambitious goals and overcome obstacles with tenacity.

Ready to join us? Read on for more.

**Context of the role**:
As a Revenue Operations Manager, you will play a pivotal role in creating, monitoring and optimizing sales, marketing, and customer success operations for Booksy Western European Markets. As a strategic leader, you'll drive process efficiency, leverage data insights, and foster

cross-functional collaboration to maximize revenue generation and implement scalable processes.

**The Revenue Operations Manager role looks like**:

- Lead a team of high performance operations professionals, fostering a positive and collaborative work environment. Run team meetings, 1:1 sessions and provide ongoing feedback.
- Provide coaching and professional development opportunities to enhance team members' skills and capabilities.
- Provide ongoing support to Sales, marketing and CS teams.
- Identify and streamline inefficient processes within sales, marketing, and customer success operations to enhance productivity and effectiveness.
- Implement best practices and automation tools to drive operational excellence.
- Foster collaboration between sales, marketing, and customer success teams to ensure a cohesive and aligned approach to revenue generation.
- Act as a liaison between departments, facilitating communication and sharing insights.
- Identify opportunities for continuous improvement in revenue operations processes and implement initiatives to enhance overall efficiency.
- Support de Director of operations with Ad-Hoc projects.

**Who you are**:

- Experience working with CRM, Automation tools, Data analysis and spreadsheets
- Experience managing Operations teams or similar
- Experience in tech, beauty or both is a major plus
- Excellent English skills and desire to work within an international team (other languages are also very much appreciated)
- Experience in an international enviroments
- A team player with excellent prob solving skills

**What we offer**:

- The opportunity to be part of something big - the world’s fastest growing beauty marketplace
- Amazing co-workers across five countries; Offices in Granada & Madrid
- Work + life balance (and we mean it)
- Flexible working hours
- English classes
- Psychologist for our employees, available twice a week
- 50€ per month to use on Booksy services
- Access to a wellness platform where you can earn points and redeem them for discounts on Amazon, Zalando, Decathlon, HBO, Primark, Carrefour, Mediamarkt y Spotify. (€20/month)
- Flexible compensation plan: restaurant, transportation, medical insurance, childcare, and training.
- Health insurance paid by Booksy after 1 year of employment
- Discounts on wellness services such as aesthetic medicine, physiotherapy, speech therapy, speech therapy, osteopathy, optics, audiology, psychology, dietetics and nutrition

~ Booksy Team**More about Booksy**:
Booksy is the largest and fastest growing booking platform that connects beauty, wellness and health professionals with local customers, powering millions of appointments each year.

Booksy Biz, designed specifically for small business owners, is Boosky’s mobile-first SaaS platform that combines all the tools providers need to attract new customers, take appointments, manage staff and payments, and build a loyal client base. Booksy Biz makes running a beauty business simple, convenient and accessible so providers can focus on providing exceptional service to their customers.

The Booksy Marketplace is where millions of consumers around the world find, schedule and manage appointments with stylists, barbers, braiders, nail artists, estheticians, massage therapists, salons, and spas in their communities. Customers can browse business profiles, reviews, services, pricing, availability and instantly book appointments with the click of a button.

Fou

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