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Service Sales Engineer
hace 3 meses
.Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Service Sales EngineerID: 7807Location:Barcelona, B, ES Torino, ITDo you have what it takes to provide post-sales field service & technical support for a unique and groundbreaking robotic product with a very large installed base and huge growth potential? Do you enjoy problem-solving and working with customers?Bring your problem-solving skills and technical expertise to our global Services organization and make your impact by providing onsite service solutions towards customer case resolution and preventative service programs. Be part of a growing team with a customer-first focus#WeAreUR and we continuously redefine automationAt Universal Robots, part of Teradyne Inc., has a simple mission: Automation for Anyone. Anywhere .Our vision is to create a world where people work with robots, not like robots. And with 75,000+ cobots already installed worldwide, we're already making a difference. Working towards our vision gives us endless opportunities to learn, grow, innovate, and solve problems together as we bring our technology to companies of all sizes all over the world.We are looking for a talented and motivated individual to be our Field Service & Sales Engineer who is based in various regions of the world. Together you will be part of a global and regional organization helping our customers get most out of their investments via achieving high uptime performance on the Cobot/Robot based manufacturing cells.Your key responsibilities are:Service Sales Engineer for EMEAEffectively communicate with all end users, distributors, system integrators and colleagues within Universal RobotsResponsible for allocated Service Sales budget, order booking and long term service contract execution on revenues. Collaborate with equipment sales processes to drive point of sales (POS) service offers and drive automation through Sales Force to achieve high attack rate.Train and coach Service Sales representatives, set targets and support the team delivering targets via collaboration with customers and our multiple distribution partners.Coordinates service delivery in the region with Field Service Engineers, Tech Support, remote Service team and factory repair centersLead business reviews with customers and partners in the region, develop and implement service maintenance service agreement (MSA) custom framework with all our key channel partners collaborating with equipment sales team across the region.Implement sales strategy using strategic sales tools and processes