Customer Service Trainee

hace 4 meses


Barcelona, España Asics A tiempo completo

**Customer Service Trainee**: APPLY NOW

Job purpose:
El objetivo de tu incorporación como Customer Service Trainee, será aumentar la satisfacción de nuestros clientes estratégicos, creando procesos más eficientes y ejecutando todas las acciones necesarias que faciliten el trabajo de nuestros clientes.

Tu perfil:

- Si eres una persona con clara actitud de servicio, tienes como principio no asumir sino investigar y preguntar, sientes pasión por conocer el funcionamiento interno de una compañía...ésta es tu oportunidad
- Valorable experiência en departamentos de Customer Service en Retail
- Graduado en Administración y Dirección de Empresas o similares. Es necesario que hayas terminado tus estudios universitarios
- Deberás ser capaz de desarrollar y aplicar tus habilidades administrativas
- Tener una actitud comercial, mostrar capacidad de negociación
- Flexibilidad para buscar las soluciones necesarias para nuestros clientes.
- Tener la capacidad de entender procesos complejos de entrega.

Responsabilidades / Tareas:

- Gestión y seguimientos de los pedidos y entregas
- Resolución de las incidencias de nuestros clientes.
- Atención personalizada a nuestros clientes
- Ofrecer información sobre nuestras colecciones y condiciones comerciales
- Control y verificación de facturas
- Análisis de datos (B2B, SAP, Excel).

Que ofrece ASICS:

- En este proyecto aprenderás las fases de operaciones, logística, contabilidad y comercial.
- Remuneración.
- 40h semanales
- Contracto en prácticas de duración máxima de 1 años (Para realizar un contrato en prácticas es necesario que hayas terminado tus estudios universitarios hace menos de 3 años)
- Trabajar en un equipo comprometido e internacional
- Formación continua
- Formar parte de una empresa centrada en el desarrollo y la felicidad de sus empleados.



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