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Ingeniero/a Genesys Cloud, Madrid
hace 4 meses
Únete a nuestro equipo de CGI
Estamos buscando un/a Ingeniero/a Genesys Cloud para impulsar nuestro equipo y realizar un trabajo de calidad.
Requisitos
Ingeniero j. con formación técnica acreditada.
Experiencia previa en manejo de soporte en Genesys Cloud.
Conocimientos de SQL.
Funciones
Configuración básica del Tenant como creación de usuarios skills grupos de trabajo etc.
Soporte a usuarios finales (problemas con el softphone acceso a reportes grabaciones plantillas etc).
Soporte/configuración de dashboards y servicios en tiempo real.
Customización de scripts.
Cambios flujos Architect.
Creación de nuevas campañas de marcación saliente.
Cambios de configuración en campañas.
Soporte para informes y extracción de información.
Grupo CGI ofrece
Contrato indefinido
Salario competitivo en función de la experiencia
Posibilidad de trabajo remoto
Retribución flexible (cheque guardería ticket restaurante tarjeta de transporte...)
Participación en la compra de acciones de la compañía
Formación y desarrollo en distintas tecnología
Club de ventajas al ser miembro de CGI
Excelente ambiente laboral
Seguro de vida y accidentes
Si tienes capacidad de trabajo y ganas de seguir aprendiendo en una empresa dinámica y en constante crecimiento... Esta es tu oportunidad
cloud, SQL, Genesys
cloud, SQL, Genesys
