Empleos actuales relacionados con Customer Operations Specialist - Torroella de Montgrí, Gerona - Suntransfers
-
Customer Operations Specialist
hace 2 semanas
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Operations Specialist to join our team at Suntransfers. As a key member of our customer operations team, you will be responsible for delivering exceptional customer experiences and ensuring our customers receive an outstanding service at every touchpoint.Key ResponsibilitiesAssist customers with...
-
Customer Operations Specialist
hace 2 semanas
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Operations Specialist to join our team at Suntransfers. As a key member of our customer operations team, you will be responsible for delivering exceptional customer experiences and ensuring our customers receive an outstanding service at every touchpoint.Key ResponsibilitiesAssist customers with...
-
Customer Operations Specialist
hace 4 días
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoAbout SuntransfersSuntransfers is a leading door-to-door airport transfer company operating from over 750 airports and travel gateways worldwide. With a strong presence in Europe and a growing global footprint, we offer a diverse range of services, from VIP city transfers to low-cost taxis.Job SummaryWe are seeking a highly skilled Customer Operations...
-
Customer Operations Specialist
hace 4 días
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoAbout SuntransfersSuntransfers is a leading door-to-door airport transfer company operating from over 750 airports and travel gateways worldwide. With a strong presence in Europe and a growing global footprint, we offer a diverse range of services, from VIP city transfers to low-cost taxis.Job SummaryWe are seeking a highly skilled Customer Operations...
-
Customer Operations Specialist
hace 2 semanas
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoAbout SuntransfersSuntransfers is a leading provider of door-to-door airport transfer services, operating from over 750 airports and travel gateways worldwide. With a strong presence in Europe and a growing global footprint, we offer a range of services, from VIP city transfers to low-cost taxis.Job SummaryWe are seeking a highly skilled and customer-focused...
-
Customer Operations Specialist
hace 3 semanas
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoAbout SuntransfersSuntransfers is a leading provider of door-to-door airport transfer services, operating from over 750 airports and travel gateways worldwide. With a strong presence in Europe and a growing global footprint, we offer a range of services, from VIP city transfers to low-cost taxis.Job SummaryWe are seeking a highly skilled and customer-focused...
-
Customer Experience Champion
hace 2 semanas
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoAbout SuntransfersSuntransfers is a leading provider of door-to-door airport transfer services, operating from over 750 airports and travel gateways worldwide. With a strong presence in Europe and a growing global footprint, we offer a range of services, from VIP city transfers to low-cost taxis.Job SummaryWe are seeking a highly skilled and customer-focused...
-
Customer Experience Champion
hace 3 semanas
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoAbout SuntransfersSuntransfers is a leading provider of door-to-door airport transfer services, operating from over 750 airports and travel gateways worldwide. With a strong presence in Europe and a growing global footprint, we offer a range of services, from VIP city transfers to low-cost taxis.Job SummaryWe are seeking a highly skilled and customer-focused...
-
Airport Transfer Expert
hace 2 semanas
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoAbout SuntransfersSuntransfers is a leading provider of door-to-door airport transfer services, operating from over 750 airports and travel gateways worldwide. With a strong presence in Europe and a growing global footprint, we offer a diverse range of services, from VIP city transfers to low-cost taxis.Job SummaryWe are seeking a highly skilled and...
-
Airport Transfer Expert
hace 3 semanas
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoAbout SuntransfersSuntransfers is a leading provider of door-to-door airport transfer services, operating from over 750 airports and travel gateways worldwide. With a strong presence in Europe and a growing global footprint, we offer a diverse range of services, from VIP city transfers to low-cost taxis.Job SummaryWe are seeking a highly skilled and...
-
Client Relations Coordinator
hace 1 mes
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoLocated in a vibrant area, Suntransfers has evolved from a fledgling enterprise into one of Europe's premier airport transfer services since its inception. We offer a diverse array of transportation options and destinations, catering to both luxury and budget-conscious travelers, with operations extending to over 750 airports and travel hubs globally.As part...
-
Client Relations Coordinator
hace 2 semanas
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoLocated in a vibrant area, Suntransfers has evolved from a fledgling enterprise into one of Europe's premier airport transfer services since its inception. We offer a diverse array of transportation options and destinations, catering to both luxury and budget-conscious travelers, with operations extending to over 750 airports and travel hubs globally.As part...
-
Client Services Coordinator
hace 1 mes
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoJoin our dynamic team at Suntransfers, where we are committed to providing exceptional service in the travel industry. As a key player in our Customer Operations Hub, you will be at the forefront of ensuring customer satisfaction and operational excellence.Your Role: As a Client Services Coordinator, you will be the champion of customer experience, dedicated...
-
Client Services Coordinator
hace 2 semanas
Torroella de Montgrí, Gerona, España Suntransfers A tiempo completoJoin our dynamic team at Suntransfers, where we are committed to providing exceptional service in the travel industry. As a key player in our Customer Operations Hub, you will be at the forefront of ensuring customer satisfaction and operational excellence.Your Role: As a Client Services Coordinator, you will be the champion of customer experience, dedicated...
-
Product Specialist
hace 2 semanas
Riudellots de la Selva, Gerona, España Commonsense RRHH A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at Commonsense RRHH. As a Product Specialist, you will play a critical role in driving the success of our products and services.Key ResponsibilitiesProduct Evaluation and Analysis: Conduct thorough evaluations and analyses of our products to identify areas for improvement and...
-
Product Specialist
hace 2 semanas
Riudellots de la Selva, Gerona, España Commonsense RRHH A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at Commonsense RRHH. As a Product Specialist, you will play a critical role in driving the success of our products and services.Key ResponsibilitiesProduct Evaluation and Analysis: Conduct thorough evaluations and analyses of our products to identify areas for improvement and...
-
Product Specialist
hace 2 semanas
Riudellots de la Selva, Gerona, España Commonsense RRHH A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at Commonsense RRHH. As a Product Specialist, you will be responsible for evaluating, analyzing, and introducing new products to the market, as well as monitoring their performance and making recommendations for improvement.Key ResponsibilitiesProduct Evaluation and Analysis:...
-
Product Specialist
hace 3 semanas
Riudellots de la Selva, Gerona, España Commonsense RRHH A tiempo completoAbout the RoleWe are seeking a highly skilled Product Specialist to join our team at Commonsense RRHH. As a Product Specialist, you will be responsible for evaluating, analyzing, and introducing new products to the market, as well as monitoring their performance and making recommendations for improvement.Key ResponsibilitiesProduct Evaluation and Analysis:...
-
Product Development Specialist
hace 2 semanas
Riudellots de la Selva, Gerona, España Commonsense RRHH A tiempo completoAbout the RoleWe are seeking a highly skilled Product Development Specialist to join our team at Commonsense RRHH. As a Product Development Specialist, you will play a key role in driving the development and introduction of new products, as well as analyzing and evaluating existing products to ensure they meet the needs of our customers.Key...
-
Product Development Specialist
hace 3 semanas
Riudellots de la Selva, Gerona, España Commonsense RRHH A tiempo completoAbout the RoleWe are seeking a highly skilled Product Development Specialist to join our team at Commonsense RRHH. As a Product Development Specialist, you will play a key role in driving the development and introduction of new products, as well as analyzing and evaluating existing products to ensure they meet the needs of our customers.Key...
Customer Operations Specialist
hace 4 meses
Based in Barcelona's 22district and with our Customer Operations Hub in Torroella de Montgrí (Costa Brava, Girona), Suntransfers has grown from a startup in 2008 into one of Europe's largest door to door airport transfer companies.
We provide a standout choice of services and destinations ranging from VIP city transfers to low-cost taxis, operated from more than 750 airports and travel gateways worldwide.
In September 2022, Suntransfers became part of CMAC group, experts in ground transport and accommodation solutions, which will rapidly accelerate our growth and international expansion plans.
Are you passionate about delivering exceptional customer experiences? Ready to take our customer operations to the next level? If you're a proactive problem-solver, always on the lookout for the best solutions and thrive in a dynamic customer-focused environment, we're actively seeking a Customer Operations Specialist to join our teamAs the Customer Operations Specialist at Suntransfers, you'll be the superhero of customer satisfaction, ensuring our customers receive an amazing service at every turn of their journey.
You'll be the go-to person for booking brilliance, travel, and all product-related things. Your mission? Do everything that it takes to make our customers' experiences unforgettable.Engaging with customers and transportation partners across the globe, you'll be handling queries and sparking joy through phone calls, live chats, and emails.
Think of yourself as the problem-solving guru during travel assistance calls – making fast decisions to turn challenges into triumphs.
If you're ready to dive into a dynamic world where every interaction is an opportunity to create extraordinary experiences, we want you on our teamTasks
Who you are
You have demonstrated knowledge of customer service principles and practices
Your language skills include advanced proficiency in spoken and written English and Spanish
Your computer and internet skills are top-notch, and you bring previous experience in handling complaints
If you've got prior experience in the tourism industry and if you're competent in MS Excel and other Microsoft Office applications, that's a plus
As an exceptional team player, you approach your work with a proactive and positive attitude
High-pressure situations and challenges are where you thrive
Your telephone demeanor is both pleasant and professional, and your communication skills—both verbal and written—with strong listening abilities, set you apart
You excel in teamwork, fast decision-making, multitasking, and problem-solving
Attention to detail is your forte, and you are well-organized, dependable, quick to learn, and hardworking
Above all, you embody a friendly, patient, and empathetic customer-oriented attitude
Requirements
More about what you will be doing:
Assist our customers by offering comprehensive information about Suntransfers, – whether it's availability, pricing, or just general info – through phone calls, live chats, and emails
Complete payments and bookings, reaching out to customers and ensuring they smoothly sail through the process
Being the go-to support for both customers and suppliers when things go a bit wonky during a transfer service and acting as the mediator between them
Tackling complaints head-on and turning frowns into smiles
Stepping into the world of 'non-standard-CS-tasks' for cool cross-functional projects. Think translations, diving into price comparisons, publishing new routes and prices – all in sync with other awesome departments.
As soon as you've mastered our products and shown your proactive approach in taking on extra responsibilities, the exciting opportunity to grow and advance with us awaits you.
Your journey toward personal and professional development beginsBenefits
What we offer:
Our team enjoys a balanced work routine, spending some days collaborating in our office located in the beautiful Torroella de Montgrí (Costa Brava, Girona), while also having the flexibility to work remotely for part of the week.
With a commitment of 40 hours per week distributed across 5 days (Monday to Sunday), our schedule includes a rotation of morning, afternoon, and night shifts, ensuring a dynamic and inclusive approach to our work hours.
We offer a dynamic and challenging environment that is fun to work in.You'll have the chance to work within a young, multicultural, multilingual team in an environment where people respect and support each other and have a strong work ethic.
If you're excited about the opportunity to shape the future of Suntransfers customer operations, please submit your CV We will review CVs on an ongoing basis.
