Client Relationship Officer
hace 3 semanas
As a Client Relationship Officer, you will play a crucial role in attracting and enrolling qualified students to Schiller International University.
You will be responsible for implementing effective recruitment and sales strategies to meet enrollment targets.This role requires a combination of interpersonal skills, marketing acumen, and a thorough understanding of the university's products, academic programs, as well as admission requirements.
Your profileJob Responsibilities
Recruitment & Sales Strategies:
- Implement comprehensive recruitment strategies to attract a diverse pool of leads and prospective students.
- Collaborate with university stakeholders to align recruitment efforts with academic goals and priorities.
- Play a key role in maintaining prospective students motivated until pay of tuition fee process
- Coordinate the process from lead generation up until the onboarding
Information Dissemination:
- Provide accurate and up-to-date information about the university's academic programs, admission requirements, and campus life to prospective students and their families.
- Conduct information sessions, workshops, and presentations to guide students through the application process.
- Assist prospective students in navigating the application process, including completing applications, submitting required documents, and understanding deadlines.
- Collaborate with admissions staff to ensure a smooth and efficient application review process for after acceptance sales process.
Data Management:
- Maintain accurate records of recruitment activities, prospective student interactions, and outreach efforts.
- Analyze data in Salesforce to assess the effectiveness of recruitment strategies and make recommendations for improvements.
- Plan and coordinate admissions events, such as open day, campus tours, and orientation programs, to give prospective students an immersive experience of university life.
- Work closely with the marketing and Product team to develop promotional materials, social media campaigns, and other communication strategies to enhance the university's visibility.
Collaboration with Compliance:
- Work Closely with compliance to ensure that the right documents are submitted and take control over post acceptance action plans
Travel:
- Attend recruitment events locally, and internationally to expand the university's reach and attract a diverse student population.
- Bachelor's degree in a relevant field (Marketing, Communications, Education, Business Administration)
- Strong interpersonal and communication skills.
- Knowledge of higher education policies, admission processes, and academic programs.
- Ability to work independently and collaboratively in a team.
- 2 years of experience in recruitment, admissions, or a related field is an asset.
- Experience in Salesforce and CRM tools
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