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Customer and Business Support Administrator
hace 3 meses
Job ID:39858
Location:Cadiz : C/Isaac Newton
Position Category:Administration/Business Support
Position Type:Employee Fixed Term
Lloyd’s Register
Location: Cadiz, Spain (6 months fixed-term contract)
What we’re looking for
We are looking for a temporary Administrator to be part of our Customer and Business Support team, giving support to France ports.
As part of this role, you will facilitate the delivery of a professional and responsive service to internal and external clients.
What we offer you
- Competitive salary
- The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
The role
- Support customer inquiries using ByD (SAP) and Outlook.
- Coordinate Surveys of Marine Equipment and Components with Attending Surveyor(s) and Clients/Manufacturers.
- Create Sales Quotes in ByD/SAP to reflect the signed quotations. Update Workbook/Calendar as required.
- Issue RFS (contracts) to clients/manufacturers, in accordance with attending Surveyor’s instructions.
- Update the sales orders with information from our filing Sharepoint platform.
- Liaise with Marine Equipment and Components and collaborate regarding Clients/Manufacturers' inquiries.
- Build and maintain good client relationships through proactive communication and action to fulfil client expectations.
- Responsible for the accuracy and completeness of client data in Marine & Offshore business systems.
- Liaise with and provide support to other team members, departments and offices, as may be required.
- Develop a good understanding of Marine & Offshore products, services, systems and processes on an on-going basis.
- Identify and suggest improvements to service delivery processes and procedures.
What you bring
- A Bachelor's degree or equivalent
- Fluent Spanish and English, knowledge of French would be considered as a plus
- Expertise knowledge of Microsoft packages, Excel, Word and Outlook
- SAP knowledge in particular Business by Design.
- Previous experience from a customer orientated background
- Excellent interpersonal and team working skills, willingly participates and contributes in team activity and discussion, building rapport with colleagues, respects diversity and takes account of other people views, responds positively to requests and feedback from others, is polite, helpful and respectful and shares information with others.
#LI-SC1
#LI-Hybrid
About us
We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.
Be a part of
Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.
Want to apply.
Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them
We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.
If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.
We care, we share, we do the right thing.
If you have further questions about this role, please contact us at careers@lr.org and we will respond to you as soon as possible.
Diversity and Inclusion at Lloyd's Register:
Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.
As a Disability Confident Committed Employer, we have committed to:
- ensure our recruitment process is inclusive and accessible.
- communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
- anticipating and providing reasonable adjustments as required
- supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
- at least one activity that will make a difference for disabled people.
Find out more about Disability Confident at: www.gov.uk/disability-confident
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The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).
