Manager, Enterprise Customer Success

hace 2 semanas

Barcelona, España Autodesk A tiempo completo

Position Overview

Do you have a customer first mindset? Are you interested in helping us build and evolve our customer success organization to improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a Manager to guide our Customer Success team to help Autodesk's customers with Enterprise Business Agreements create long-term success by implementing an array of services to accelerate customer business goals and increase adoption. This is an exciting opportunity to influence our customers, and Autodesk's success.

You will report into the Senior Manager, Enterprise Customer Success.

Job's workplace: hybrid

Responsibilities

Manage an international team of Customer Success Managers (CSM) in a defined geographical area and industry Improve customer adoption by creating customer outcomes across a selected group of our Enterprise customers Focus the team to implement Customer Success Plans detailing efforts to achieve higher adoption and satisfaction aligned to customer outcomes Establish own relationship with customers where helpful for customer engagement Facilitate change and promote innovation Create a purposeful environment where everybody can bring their authentic selves at work

Minimum Qualifications

5+ years experience managing customer-facing businesses Strong business acumen Automotive Industry background

Preferred Qualifications

Empathy for customers and passion for growth Enthusiastic and with the ability to inspire others Experience with value drivers in recurring revenue business models Analytical and process-oriented mindset Excellent communication and presentation skills Demonstrated desire for learning and improvement

#LI-AS1

Learn More

About Autodesk
Welcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here:

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

  • Manager, Enterprise Customer Success

    hace 4 días

    Barcelona, España Autodesk, Inc. A tiempo completo

    .Manager, Enterprise Customer Success page is loaded Manager, Enterprise Customer Success Apply locations Barcelona, ESP time type Full time posted on Posted 2 Days Ago job requisition id 24WD78216 Job Requisition ID #24WD78216 Position OverviewDo you have a customer first mindset? Are you interested in helping us build and evolve our customer success...

  • Manager, Enterprise Customer Success

    hace 2 semanas

    Barcelona, España Autodesk A tiempo completo

    Job Requisition ID # - 24WD78216 Position Overview Do you have a customer first mindset? Are you interested in helping us build and evolve our customer success organization to improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a Manager to guide our Customer Success team to...

  • Manager, Enterprise Customer Success

    hace 4 días

    Barcelona, España Autodesk A tiempo completo

    Position Overview Do you have a customer first mindset?Are you interested in helping us build and evolve our customer success organization to improve the quality of our services and overall experience and success of our customers?If this sounds like you, we are looking for a Manager to guide our Customer Success team to help Autodesk's customers with...

  • Manager, Enterprise Customer Success

    hace 1 semana

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Requisition ID # 24WD78216Position OverviewDo you have a customer first mindset? Are you interested in helping us build and evolve our customer success organization to improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a Manager to guide our Customer Success team to help...

  • Manager, Enterprise Customer Success

    hace 1 semana

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Position Overview Do you have a customer first mindset? Are you interested in helping us build and evolve our customer success organization to improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a Manager to guide our Customer Success team to help Autodesk's customers with...

  • Manager, Enterprise Customer Success

    hace 1 semana

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Requisition ID # 23WD69836Position OverviewDo you have a customer first mindset? Do you thrive on change? Are you interested in helping us build and evolve our customer success organization to continuously improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a Manager to...

  • ? Aplica Ya Manager, Enterprise Customer Success

    hace 4 días

    Barcelona, España Autodesk A tiempo completo

    .Job Requisition ID #24WD78216Position OverviewDo you have a customer first mindset? Are you interested in helping us build and evolve our customer success organization to improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a Manager to guide our Customer Success team to help...

  • Manager, Enterprise Customer Success

    hace 1 semana

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Requisition ID #24WD78216Position OverviewDo you have a customer first mindset? Are you interested in helping us build and evolve our customer success organization to improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a Manager to guide our Customer Success team to help...

  • Manager, Enterprise Customer Success

    hace 2 semanas

    Barcelona, Barcelona, España Autodesk A tiempo completo

    Job Requisition ID #24WD78216Position OverviewDo you have a customer first mindset? Are you interested in helping us build and evolve our customer success organization to improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a Manager to guide our Customer Success team to help...

  • Enterprise Customer Success Manager

    hace 4 días

    Barcelona, España Aftership A tiempo completo

    Customer Success Enterprise Customer Success Manager- Barcelona, Spain _ 3 Apr 2024- Job Description **About Us** Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021. At AfterShip, we are building a diverse and...

  • Enterprise Customer Success Manager B2B

    hace 1 semana

    Barcelona, Barcelona, España Adspert Gmbh A tiempo completo

    Die Adspert GmbH bewirbt sich bei dir als kollegialer und familienfreundlicher Arbeitgeber aus Berlin. Mit der Hilfe unserer 30 Adspertees haben wir Europas führenden Lösungsanbieter für Gebots-Management entwickelt. Mehr als 300 Marken und Agenturen weltweit vertrauen unserer Technologie, um ihre Werbeleistung über Amazon, Google, eBay und Bing zu...

  • Enterprise Customer Success Manager

    hace 4 semanas

    Barcelona, España Aftership A tiempo completo

    Customer Success Enterprise Customer Success Manager- Barcelona, Spain- 24 Feb 2023- Job Description **About Us** We are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world. Founded in 2012, AfterShip is an automation platform that empowers...

  • Enterprise Customer Success Manager B2B

    hace 1 semana

    Barcelona, Barcelona, España Adspert GmbH A tiempo completo

    **Job description**:Die** **Adspert GmbH** bewirbt sich bei dir als** kollegialer und familienfreundlicher Arbeitgeber aus Berlin**. Mit der Hilfe unserer **30 Adspertees** haben wir** Europas führenden Lösungsanbieter für Gebots-Management entwickelt**. Mehr als **300 Marken** und Agenturen** weltweit **vertrauen unserer Technologie**, um ihre...

  • Enterprise Customer Success Manager

    hace 1 semana

    Barcelona, Barcelona, España Aftership A tiempo completo

    Customer Success Enterprise Customer Success Manager- Barcelona, Spain- 24 Feb 2023- Job DescriptionAbout UsWe are super proud of our geeky culture, started by our engineer-turned-CEO, and the diversity of the team, cultivated by a group of amazing people from all over the world.Founded in 2012, AfterShip is an automation platform that empowers eCommerce...

  • Customer Success Manager

    hace 3 semanas

    Barcelona, España Expereo A tiempo completo

    Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...

  • Customer Success Manager

    hace 3 semanas

    Barcelona, España Expereo A tiempo completo

    Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...

  • Senior Customer Success Manager, Enterprise

    hace 4 semanas

    Barcelona, España Semrush A tiempo completo

    Job Description Hi there! We are Semrush, a global IT company developing our own product - a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our Senior Customer Success Manager, Enterprise Solution role for those who are goal and success-oriented. Tasks in the role - Acting as a “Player / Coach” and using...

  • Senior Customer Success Manager, Enterprise

    hace 4 semanas

    Barcelona, España Semrush A tiempo completo

    Job Description Hi there! We are Semrush, a global IT company developing our own product - a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our Senior Customer Success Manager, Enterprise Solution role for those who are goal and success-oriented. Tasks in the role - Acting as a “Player / Coach” and using...

  • Customer Success Manager

    hace 1 semana

    Barcelona, Barcelona, España Expereo A tiempo completo

    Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet,SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. We strive to design services and solutions to meet...

  • Customer Success Manager

    hace 4 semanas

    Barcelona, España Qlik A tiempo completo

    **What makes us Qlik**?** Qlik delivers the best in data, analytics, and AI technology, to help enterprises around the world drive value from their data. Our leading, AI-powered platform enables users to uncover insights that lead to better business decisions, faster. A Gartner® Magic Quadrant Leader for 13 years in a row, Qlik is a values-driven...