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Coordinator, Provost Office

hace 2 semanas

Madrid, España IE University A tiempo completo

Overview:
This position reports to the Director of International Projects. The unit is responsible for the design, management and delivery of one week immersion modules for partner universities.

**Responsibilities**:
**Responsibilities**
- Pre-program: _
- Program creation Atenea platform
- Scheduling of academic sessions/confirming with faculty
- Request access to the documentation campus
- Set-up campus online for each program
- prepare invitation letters and visa requirement information for students.
- Register students in CRM
- Liaise with program coordinators at partner schools
- Track student registration for each program
- Purchase student and faculty materials when needed
- Manage all catering and restaurant bookings
- Send schedule and attendance reminders to program faculty
- Set-up classrooms the day before the program

Week of program:

- Organize airport transfers for groups upon arrival + transfers related to company visits + visits to Segovia and IE Tower.
- Track Covid-19 passports for entry into IE campus (es)
- Manage program cultural activities in other Spanish cities if required (Salamanca, Toledo, Córdoba).
- On-site support for professors and participants during program week, including cultural visits, formal meals, and company visits.
- Prepare certificates of completion for participants
- Manage program evaluations
- Post-program: _
- Ensure that all program documentation + presentations is available on IE campus
- Prepare expense reports for each program
- Prepare program evaluation reports and distribute to faculty, program management + partner university
- Prepare student experience report upon completion of each program
- Prepare invoices for programs and follow-up on payments
- Follow-up with partner university as needed

Additional Duties:
1) Support program management in the creation of marketing material (brochures, flyers, etc.) used for promoting programs, as well as track lead generation through Power BI.

2) Support program management in creating agendas

Qualifications:
**Requirements**:

- Bachelor’s degree
- Minimum 3 years of professional experience
- Fluency in both English and Spanish, (verbal and written)
- Excellent organizational and communication skills
- Strong Microsoft Office skills
- Cross-cultural experience
- Strong project management skills & attention to detail
- Customer relations Experience is a plus