Technical Support Engineer
hace 7 días
**Main Duties And Responsibilities**
**Pre-Sales**
- Conduct quality product training and technical guidance to customer to resolve technical problems
- Build quality relationship with customers and managers
- Provide in house technical support to sales staff
- Leading the design of the program for the customer
- Constantly collect and feedback on customers and market’s demand toward company’s products
**After-Sales**
- After-sales technical support (training, maintenance, hands-on repair, remote support)
- Feedback product related issues to research and development personnel for improvement
- Summarize issues and organize them into technical questions on reporting
- Develop and produce quality guidelines materials as per customer requirement
**Non-technical Requirements**
- Good written and spoken communication skills
- Support focus mind, capable to solve / simplify customer challenges
- Willing to learn and patience when dealing with tight timelines
- Good analytic thinking and ability of solving the technical problems
- Be friendly, energetic, passionate independently
**Job Requirement**
- Technical competency in android POS or any relevant experience will be bonus
- Must have IT knowledge and hand-on person
-
Technical Support Engineer
hace 2 semanas
En remoto, España Intergiro Intl AB (publ) A tiempo completoAt **Intergiro** we are building a fantastic API platform to reshape the way we use financial services. World-level challenges require the latest tech - come join us and become a part of the business banking revolution, where you can help engineer what’s next . **We take our culture very seriously.** We want to be the best kind of company and the best...
-
Technical Support Engineer
hace 4 semanas
En remoto, España Aveva A tiempo completoAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...
-
Technical Support Engineer
hace 2 días
En remoto, España Aveva A tiempo completoAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...
-
Technical Support Engineer
hace 1 semana
En remoto, España Lytx A tiempo completoWhy Lytx: The Technical Support Engineer (Surfsight) will engage directly with resellers and end-users, handling the most technically advanced cases. Our TSE’s use big data to help troubleshoot platform, hardware, and API/integration issues. If you love to work in a fast paced, dynamic organization that has an ever increasing customer base then this is the...
-
Technical Support Engineer
hace 3 días
En remoto, España Allot A tiempo completo**Who we are** Allot is an established industry leader in network intelligence and security solutions for service providers and enterprises around the world. We believe in giving our Tier-1 customers around the world real value by offering them cutting-edge solutions that make their networks smarter and their users more secure. At Allot, you’ll have the...
-
Technical Support Engineer
hace 1 semana
En remoto, España iMinTech A tiempo completoMain Duties and Responsibilities: Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers and...
-
Technical Support Engineer
hace 4 semanas
En remoto, España redhat A tiempo completo**About the job**: - The Red Hat Customer Experience and Engagement (CEE) team is looking for a skilled Technical Support Engineer to join us. In this role, you will provide excellent customer support experience for our enterprise subscription customers. You'll serve as a trusted adviser to enterprise-level customers and partner closely with them. You'll...
-
Technical Support Engineer
hace 5 días
En remoto, España iMinTech A tiempo completo**Main Duties and Responsibilities**: - Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers...
-
Technical Support Engineer
hace 1 semana
En remoto, España iMinTech A tiempo completo**Main Duties And Responsibilities**: **Pre-Sales**: - Conduct quality product training and technical guidance to customers to resolve technical problems - Build a quality relationship with customers and managers - Provide in-house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on...
-
Remote Support Engineer Igt&dxr
hace 7 días
En remoto, España Philips A tiempo completo**Job Title**: REMOTE SUPPORT ENGINEER IGT&DXR As a Remote Support Engineer, you will be working with high-tech medical equipment and providing a best-in-class customer experience by giving remote technical support within Philips regulatory guidelines from any city in Spain. **Your role**: - Provide remote technical support for IGT-fixed, IGT-Mos and DXR...
-
Support Engineer
hace 6 días
En remoto, España Luxoft A tiempo completo**Project** Description**: Luxoft is looking for strong Level 1 support engineers with 2-3 years of experience to strengthen the support team which covers all products for European Bank. As part of their L1 support team, your focus will be providing technical support for the End User Technology environment involving desktop computing and corporate IT...
-
Technical Ops Support
hace 7 días
En remoto, España Binance A tiempo completo**Responsibilities**: - This is a 24x6 customer support team. Team members will be on rotation shift., covering support channels across, Forum, Telegram group and Discord. - Hands on technical support. Analyst issue and provide solutions and suggestions. - Deliver a stellar customer experience(i.e. SLA). - Understand customer needs and how to meet unique...
-
Technical Support Engineer
hace 2 semanas
En remoto, España Zendesk A tiempo completoWhen our customers have questions about any of our products, they turn to our internal team of Technical Support Engineers who are wizards at helping them figure out what they need to improve their support operations, fast! Zendesk’s Technical Support Engineers are a team of strong analytical and technically minded people with fantastic troubleshooting...
-
Czech Technical Support
hace 6 días
En remoto, España Recruit4Work S.L. A tiempo completoFor one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have. A natural team player - we believe in supporting and developing our people, Tech savvy - you'll be working a lot with consumers with problems relating to mobile...
-
Cloud Support Engineer
hace 4 semanas
En remoto, España Seqera A tiempo completo**Seqera exists to make complex scientific data analysis accessible at any scale. Empowering scientists with modern software engineering for data analysis** We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling the secrets of our universe. The journey began a decade ago...
-
Cloud Support Engineer
hace 2 días
En remoto, España Seqera A tiempo completo**Seqera exists to make complex scientific data analysis accessible at any scale. Empowering scientists with modern software engineering for data analysis** We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling the secrets of our universe. The journey began a decade ago...
-
Support Engineer
hace 2 semanas
En remoto, España Knack.com A tiempo completoSupport Engineer - Spain Remote- Hi, thanks for reading about our - **Support Engineer** opportunity! We're glad you're here. Knack is a complex and highly technical product. We're looking for a brilliant and empathetic support engineer who wants to combine technical troubleshooting experience with relationship skills to help resolve the technical challenges...
-
Technical Support Triage Representative
hace 2 semanas
En remoto, España WatchGuard Technologies, Inc. A tiempo completo**WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We’ve built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging.** Position Overview: The Technical Support Triage Representatives (TSTR) is...
-
Tech Support Engineer-tier Ii
hace 1 semana
En remoto, España Tillster, Inc. A tiempo completo**Technical Support Engineer - Tier II** Spain (remote but local to Spain) **Down in the weeds** - Work from our Ops Center( REMOTE) in Spain - Provide technical support for kiosk, mobile, and online products - US and international customers - Consistency and dependability key as you will be work a 7x24 on-call rotation or 3rd shift - Troubleshooting for...
-
Technical Support Triage Representative
hace 2 semanas
En remoto, España WatchGuard Technologies, Inc. A tiempo completo**WatchGuard embraces a Flexible Work Philosophy. Most of our employees can choose to work from the office, at home, or any combination of the two. We’ve built a global workforce of outstanding team members and a flexible culture built on trust, collaboration, and belonging.** **Position Overview**: The Technical Support Triage Representatives (TSTR) is...