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Operations Executive

hace 2 semanas

Barcelona, España CPM International A tiempo completo

**Who We Are**:
CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self.

***Our Client***:
A global health and wellness giant, our client’s trusted brands have been a household staple for generations. Committed to a healthier world, they’re now seeking a Reporting Analyst to drive data-driven insights.

As a **Reporting Analyst**, you’ll be at the heart of our data strategy. You'll design, develop, and maintain insightful reports and dashboards to uncover trends, optimize operations, and inform strategic decisions.

**What’s your Mission?**:

- **Reporting Maestro**:Own and coordinate all campaign reporting. Ensure processes are updated and easily accessible.
- **Process Guru**: Implement and follow agreed-upon processes for new and existing accounts.
- **Data Whiz**: Deliver timely, accurate, and detailed reports to clients and internal teams.
- **Business Analyst**:Create monthly or quarterly business reviews to identify trends and opportunities.
- **Problem Solver**:Propose innovative solutions to optimize operations and meet client and company goals.
- **Communication Champion**: Keep stakeholders informed about campaign progress and potential impacts.
- **Client Liaison**: Build strong relationships with clients and address their needs.
- **Policy Adherent**:Strictly follow all company policies and procedures.
- **Team Player**:Collaborate with the team and take on additional tasks as needed.
- **Insightful Analyst**:Provide valuable insights to drive business decisions and improve customer experience.

**Requirements**:
**Your Experience, Our Future**:
**Core Skills**:

- **Language Skills**: Fluency English (written and spoken).
- **Analytical Mind**:Strong analytical and problem-solving skills.
- **Organizational Skills**: Ability to manage multiple tasks and prioritize effectively.
- **Communication Skills**:Excellent written and verbal communication skills.
- **Technical Proficiency**:Advanced Excel skills and knowledge of data management tools.
- **Data-Driven**: Experience in data analysis and interpretation.
- **Proactive Approach**: Self-motivated and able to work independently.
- **Data Mining**: Proficiency in data analysis tools (e.g., _SQL, Python, R_) and visualization tools (e.g., _Tableau, Power BI_)

**Good to have**:

- **Statistical Analysis**:Understanding of statistical concepts and techniques.
- **Data Visualization**:Proficiency in creating clear and informative visualizations.

**Benefits**

**Your Benefits Package**:

- **Start Date**:ASAP
- **Contract**: Temporary (3-month contract with 1-month probation period)
- **Position**:Operations Executive
- **Hours**:39 hours/week
- **Work Schedule**: Monday to Friday from 7:00am to 4:00pm
- **Salary**: Competitive Salary
- **Bonus**: Performance based monthly incentives
- **Holidays**: 24 calendar holidays per year / 2 accrued days per month
- **Bank Holidays**:Paid Bank Holidays + 1 Extra Day in Lieu
- **Work Model**: Hybrid - 4 days per month at the office
- **Training**: 2 weeks of office-based training to thoroughly prepare you for your new role
- **Office Location**:Barcelona (La Sagrera)

**Additional Perks**:

- **Career Growth**: Ongoing training and development.
- **Well-being Support**: Confidential counselling and resources.
- **Perks & Discounts**: Exclusive offers and rewards.
- **Health Benefits**:Discounted health insurance.
- **Skill Development**:LinkedIn learning and certifications.
- **Referral Program**: Bring a friend and get a referral bonus.

Ready to embark on this exciting journey?