Miravia-commercial Operations Manager-platform Strategy
hace 2 semanas
**Basic Infomation**
Department:
Alibaba Group
Degree:
Master
Work Experience:
5 year
We’re looking for a highly motivated and strategic Commercial Operations Manager to join our fast-paced, data-driven team. This role is key to unlocking the full commercial potential of our platform by building scalable processes, optimizing seller performance, and aligning cross-functional efforts with strategic business goals. As a Commercial Operations Manager, you will be the central point of coordination between our category teams, KAMs, product, tech, and operations. Your mission will be to turn data into action, streamline commercial workflows, and ensure the seamless execution of initiatives that directly impact company growth. Key Responsibilities: - Platform Monitoring & Optimization: Monitor performance metrics across sellers and categories. Identify inefficiencies and implement actionable strategies to boost commercial outcomes. - Commercial KPI Definition & Tracking: Define, track, and report on key commercial KPIs. Ensure alignment between strategy and execution by working closely with category managers and key account managers. - Strategic Initiative Leadership: Lead cross-functional strategic projects that contribute to high-impact company objectives such as seller growth, and assortment expansion. - Tool Development & Process Automation: Design and roll out tools and dashboards that automate day-to-day commercial tasks, enhance decision-making, and improve operational efficiency. - Cross-functional Coordination: Act as a bridge between commercial, product, tech, and operations teams to ensure timely and successful delivery of cross-department initiatives.
**Position Requirement**
- Bachelor’s or Master’s degree in Business, Economics, Engineering, or a related field. - 5+ years of experience in commercial operations, e-commerce, marketplace strategy consulting, or a similar role. - Fluent in English and Spanish; Chinese is a plus. - Proficiency in tools such as Excel, and SQL. - Strong analytical and problem-solving skills with a deep understanding of commercial KPIs and platform dynamics. - Exceptional project management and cross-functional communication skills. - Structured, and highly organized. - A proactive mindset, strong ownership, and a passion for operational excellence.
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