Seller Operation Manager

hace 2 semanas

Greater Madrid Metropolitan Area, España Miravia A tiempo completo


Shape the Future of Digital Commerce with Your Visionary Expertise

About Miravia
Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we are a passionate team working with partners from all over the world to build the e-commerce platforms of tomorrow. The Role The Miravia Risk team is seeking a strategic and experienced Senior Risk Governance Manager to build and lead our risk governance framework. This is a critical leadership role responsible for shaping the company's approach to regulatory compliance, internal policy, and platform integrity.

We are now looking for a
Seller Operations Manager
to lead our unmanaged seller operations and drive growth across the Spanish market.


Location
: Madrid, Spain


Language Requirement
: Spanish speaker + Fluent English


Experience
: 6+ years in e-commerce or marketplace operations

Your Impact:

  • Lead end-to-end operations for unmanaged sellers, driving business growth and customer satisfaction.
  • Analyze market trends and seller performance data to design and execute high-impact operational strategies.
  • Collaborate with cross-functional teams (Product, Tech, CX) to resolve pain points and enhance the end-to-end seller journey.
  • Build trusted relationships with sellers through regular engagement, training, and hands-on guidance to improve platform adoption and sales performance.
  • Monitor KPIs and operational metrics, turning insights into actionable feedback for continuous improvement of platform features and services.

What We're Looking For:

  • Bachelor's degree or higher in Business, Data Analysis, or a related field.
  • Proven experience in e-commerce, marketplace, or internet company environments — deep understanding of platform dynamics preferred.
  • Strong analytical mindset with the ability to turn data into strategy and action;
    proficiency in SQL is required to extract, analyze, and interpret large datasets independently
    .
  • Excellent communication and interpersonal skills — able to work effectively across cultures and functions.
  • Self-driven, adaptable, and passionate about creating impact in a fast-paced, evolving environment.

Application Process:

Ready to embark on this journey with us?
Please send your CV in English

Please note this role requires to work 100% from the office. Our offices are very centric tough: Metro Station Avenida de América (Madrid).

Whether you tick every box or bring a unique blend of skills, we want to hear from you. Diversity is our strength, and we encourage applications from those who bring distinct perspectives to our team.

Join Miravia, and let's shape the e-commerce landscape together

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