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Senior Seller Operations Manager
hace 2 semanas
Shape the Future of Digital Commerce with Your Visionary Expertise
About Miravia:
Miravia
is an innovative e-commerce platform, part of
Alibaba Group
, that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with global teams to develop the e-commerce platforms of tomorrow.
Your Role:
You will lead the planning and execution of
seller operations programs
— setting KPIs, monitoring performance, identifying gaps, and driving best practices. As
Seller Operations Manager
, You'll use data to analyze business performance, build models, and support key decisions. You'll uncover growth opportunities, collaborate with cross-functional teams to improve products and services, and manage relationships with external partners involved in seller onboarding. As a key point of contact, you'll align stakeholders and ensure smooth implementation of initiatives.
Key Responsibilities:
● Lead planning and execution of seller operations programs, including KPI setting, monitoring key metrics, identifying gaps/issues, and defining best practices.
● Serve as a data expert to measure and analyze business performance; assess operational efficiency and build models to support strategic decision-making.
● Identify new business opportunities, uncover actionable insights, and highlight areas for growth.
● Collaborate with cross-functional teams to implement effective product and service improvements.
● Manage relationships with external partners involved in seller onboarding; act as the main point of contact and ensure stakeholder alignment.
Qualifications:
● Proven experience in program or project management within e-commerce, marketplaces, or internet companies, ideally in seller operations (minimum equivalent to 5 years).
● Strong analytical and problem-solving skills, with hands-on experience in
SQL
and data querying.
● Experience driving complex analyses, extracting insights and risks, and translating them into action plans with measurable outcomes.
● Ability to influence stakeholders at all levels using data-driven arguments. Excellent communication and interpersonal skills.
● Self-motivated, results-oriented, and able to work independently in a fast-paced environment.
● A bachelor's degree in Business, Technology, or a related field is preferred; relevant professional experience will also be considered.
● Fluency in both English and Spanish is required due to engagement with Spanish-speaking markets. Proficiency in Italian, French, or German is a strong advantage.
Application Process:
Ready to embark on this journey with us?
Please send your CV in English
Please note this role requires to work 100% from the office. Our offices are very centric tough: Metro Station Avenida de América (Madrid).
Whether you tick every box or bring a unique blend of skills, we want to hear from you. Diversity is our strength, and we encourage applications from those who bring distinct perspectives to our team.
Join Miravia, and let's shape the e-commerce landscape together
