Miravia-payments Operations
hace 4 días
**Basic Infomation**
Department:
Alibaba Group
Degree:
Bachelor
Work Experience:
5 year
- We are looking for a payments operations manager to join our team and manage operations as well as drive and execute strategic initiatives with a number of key partners. You’ll drive efforts to build products, improve operations, drive incident management procedures, and use metrics to track performance. The role will require close coordination with product and tech teams, as well as cross-functional stakeholders including Legal, Marketing, Finance, Risk, etc., and with external partners’ senior executives. The Operations and Partnerships Manager for Payments will report to the Head of Payments. Main responsabilities: Manage payments operations and potential incidences with buyers and sellers in the platform Work cross-functionally with a number of Miravia teams - including marketing, user growth, product, legal, finance, customer care, etc - to build integrations, products, drive process enhancements and ensure smooth end-to-end operation of payments and partnerships initiatives Project management of special projects and value-added programs in payments area Perform data analysis to develop insights and identify growth opportunities for the payments business Build and own operational relationships with key partners (such as Banks, Local Schemes, Wallet providers, Networks and technology partners). Drive the performance of all partnerships against OKRs, KPIs, and deliver reports Define SLAs and performance standards for our partners and drive efforts to implement and track commitments Perform product & tech benchmarks and propose new product features or improvements Identify gaps, feature enhancements, and opportunities. Perform UAT and launch iterations of our product throughtout the life of the project
**Position Requirement**
- Job Requirements: 5+ years of project/partnership management and/or payments operations experience 3+ years experience working with Banking or Payments partners & systems Previous experiene in e-commerce is a plus Knowledge of and experience with payment technologies and ecosystem. Well-connected with major european payment players. Proven ability to successfully drive small
- to medium-sized projects with external partners and cross-functional internal stakeholders Good interpersonal and stakeholder management skills with the ability to negotiate and influence Goal and process-oriented with a strong business sense/acumen and able to deliver and manager simultaneous projects Excellent verbal and written communication skills in English. Spanish is a plus.
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Madrid, Madrid, España Miravia A tiempo completoShape the Future of Digital Commerce with Your Visionary ExpertiseAbout Miravia:Miraviais an innovative e-commerce platform, part ofAlibaba Group, that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with...
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