Business Operations Manager for a D2c Ecommerce

Hello, Ecommerce Operations Managers I'm Kenneth, the Head of People at Ultimate Beauty, an e-commerce company primarily selling through Amazon and similar channels. We've experienced rapid growth ( >200% YoY growth, three years in a row), transforming into a $20M run-rate company (from 2 to 55 people). Our ideal Ecommerce Operations Manager is an excellent strategist and executioner with a keen understanding of the e-commerce landscape. You're a relationship builder, adept at forging strong connections with partners and stakeholders. Culturally aware and at ease in a diverse, remote team, you possess an entrepreneurial spirit and thrive in a high-growth environment, dedicated to driving results. This role is a full-time remote position. **Location**: Europe **Salary**: $4,000 - $6,000 / month **Requirements**: We are looking for an Ecommerce Operations Manager specifically with these requirements: - Excellent written and verbal English communication and presentation skills. - A minimum of 3-5 years of experience in logistics/supply chain, preferably within the e-commerce sector. - Demonstrable experience with international market expansion and product category development. - Proven track record in building, managing, and growing teams, coupled with the ability to inspire and lead. - Exceptional negotiation and relationship-building skills. - Project management skills. - Forecasting and sales planning knowledge. - Ability to read and understand financial/sales metrics and reports. - Strong analytical skills with a knack for making data-driven decisions. - Leadership mindset with a strong sense of integrity and high emotional intelligence. **Nice to have**: - Bachelor's degree in Supply Chain Management, Business, Marketing, Economics, or related field; MBA or equivalent is a plus. - Experience navigating import / export regulations - Experience with marketplace selling (E.g. Amazon etc) - Experience with worldwide shipping and international logistics contracts Fedex, UPS, etc. - Strong local market network in EU and US market **Your responsibilities will include (but are not limited to)**: 1. Expanding business to new markets - Market analysis - Identify and prioritize top markets based on potential and complexity - Investigate and solve challenges related to legal regulations, customs, logistics - Rapid testing to validate learnings and hypothesis - Establish and grow business 2. Expanding product offering - Identify and prioritize new product categories - Identify and validate potential suppliers - Investigate and solve challenges related to legal regulations, customs, logistics - Rapid testing to validate learnings and hypothesis - Establish and grow revenue 3. Diversifying to additional marketplaces - Identify, evaluate, and prioritize new marketplaces - Establish and grow revenue 4. Establishing and leading the Expansion / BD department 5. Leadership Team Member **Benefits**: **Growth Opportunities/Perks**: - Flexible working hours, with the option for remote work from any location. - 36 paid vacation days, inclusive of local bank holidays. - 7 days of paid sick leave, with up to 60 days of parental leave. - Private medical insurance. - Laptop and home setup budget. - Paid training and well-being opportunities. - Team meet-ups budget. - Annual retreats. This Position Is Perfect For You If You’re a Great Leader. Built on integrity and honesty, you excel at building the best teams. The entire team looks up to you as a leader and coach. You bring your whole personality to work and are willing to engage on a personal level, putting your whole heart into your work to uplift those around you You're an Analytical Problem Solver. With strong analytical skills, you take a data-driven approach to problem-solving. Your sharp attention to detail allows you to spot inefficiencies in strategies and find creative solutions based on your analysis. You're an Excellent Communicator Possessing excellent interpersonal, written, and verbal skills, you can explain complex topics in simple ways. You are adept at clearly conveying your point and aligning all stakeholders toward a common goal. **What we do**: Please check us out to get an understanding of the service we deliver: Our hiring process is made up of five parts, so please be aware that you will need to dedicate time for a questionnaire, a video, two 1-on-1 interviews, and a test project. Thank you for taking the time to consider this position. I look forward to hearing from you soon Kenneth