German Customer Support Representative, Barcelona

hace 3 semanas


Barcelona, España Cross Border Talents A tiempo completo
German Customer Support Representative, Barcelona

Cross Border Talents – Barcelona, Barcelona


Join our vibrant team as a Customer Support Representative in beautiful Barcelona

We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.

Key Responsibilities:

Respond to incoming customer inquiries through phone, email, chat, or automated alerts, ensuring user needs are met efficiently.
Record call details in our management system, maintaining timely responses and resolutions in line with our service level agreements (SLAs).
Stay updated on our products and services, particularly those tailored to individual customer needs.
Escalate service issues to senior team members as necessary.
Collaborate with team members on specific projects and fulfill administrative responsibilities.
Participate in regular team meetings and perform additional tasks as assigned by management.

Requirements:
C2/ fluent in German (both verbal and written), with proficiency in English (minimum B2 level).
At least 1 year of experience in customer service, preferably in a technical support role.
Advanced IT knowledge in areas such as signal path connectivity, wireless networking, and audiovisual products.
Strong customer care skills with the ability to understand and address customer needs effectively.
Ability to take ownership of calls, progressing them to resolution or escalating as needed.

What We Offer:

Competitive remuneration package based on experience, skills, and performance.
Full-time work schedule: Monday to Friday, 09:00 AM - 06:00 PM.
A supportive and friendly team environment.
23 days of paid annual leave.
Guidance and tools to help you reach your full potential.

If you're ready to take the next step in your career and join a company that values your contributions, we want to hear from you

Apply now and be part of our dynamic team in Barcelona

#J-18808-Ljbffr

  • Barcelona, España Cross Border Talents A tiempo completo

    German Customer Support Representative, Barcelona Cross Border Talents – Barcelona, BarcelonaJoin our vibrant team as a Customer Support Representative in beautiful Barcelona!We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.Key Responsibilities:Respond to incoming...


  • Barcelona, España Cross Border Talents A tiempo completo

    German Customer Support Representative, BarcelonaCross Border Talents – Barcelona, BarcelonaJoin our vibrant team as a Customer Support Representative in beautiful Barcelona!We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.Key Responsibilities:Respond to incoming...


  • Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    **In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office.** If you’re enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you! **Position**: Customer...


  • Barcelona, España Cross Border Talents A tiempo completo

    Join our vibrant team as a Customer Support Representative in beautiful Barcelona! We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service. Key Responsibilities: Respond to incoming customer inquiries through phone, email, chat, or automated alerts, ensuring user needs are...


  • Barcelona, España Jordan Martorell S.L. A tiempo completo

    Dutch and German-Speaking IT Customer Support Representative in Barcelona BarcelonaDutch and German-Speaking IT Customer Support Representative in BarcelonaBarcelonaBarcelona, Catalonia, ESAre you a skilled communicator with a passion for IT and customer service? Do you thrive in an international environment that values innovation and teamwork? We're looking...


  • Barcelona, España Cross Border Talents A tiempo completo

    Join our vibrant team as a Customer Support Representative in beautiful Barcelona!  We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.Key Responsibilities:Respond to incoming customer inquiries through phone, email, chat, or automated alerts, ensuring user needs are...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you're enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you!Position: Customer Support...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office.If you're enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you!Position : Customer Support...


  • Barcelona, España JUJUR A tiempo completo

    Position: German Customer Support Representative Location: Barcelona, Spain Work model: Hybrid Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Resolve complicated technical issues for all of our client's products - Provide set-up support and guidance for all connected products as well as address troubleshooting...


  • Barcelona, España Cross Border Talents A tiempo completo

    Join our vibrant team as a Customer Support Representative in beautiful Barcelona!We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.Key Responsibilities:Respond to incoming customer inquiries through phone, email, chat, or automated alerts, ensuring user needs are...


  • Barcelona, España Cross Border Talents A tiempo completo

    Join our vibrant team as a Customer Support Representative in beautiful Barcelona! We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service. Key Responsibilities: Respond to incoming customer inquiries through phone, email, chat, or automated alerts, ensuring user needs are...


  • Barcelona, España Cross Border Talents A tiempo completo

    Join our vibrant team as a Customer Support Representative in beautiful Barcelona!We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.Key Responsibilities:Respond to incoming customer inquiries through phone, email, chat, or automated alerts, ensuring user needs are...


  • Barcelona, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Representative in Barcelona. Position: Technical Support Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Address...


  • Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Started my journey from a mainly IT background traveling through EU and Asia and gained recruitment experience  around 2018 as an IT recruiter and now as a Freelance Global Talent Recruiter In partnership with several Global teams I am working in finding the Best candidates in creating a strong workforce for our respective clients!In Collaboration, we...


  • Barcelona, España JUJUR A tiempo completo

    Position: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site **DUTIES AND RESPONSIBILITIES**: - Record call details in the call management system, ensuring timely responses and resolutions within the agreed SLA - Escalate any potential service issues to the senior team members, as needed. - Adhere...


  • Barcelona, España Jordan martorell s.l. A tiempo completo

    Dutch and German-Speaking IT Customer Support Representative in Barcelona Barcelona Dutch and German-Speaking IT Customer Support Representative in BarcelonaBarcelonaBarcelona, Catalonia, ES Are you a skilled communicator with a passion for IT and customer service? Do you thrive in an international environment that values innovation and teamwork? We’re...


  • Barcelona, España Amspace Recruitment Consultancy A tiempo completo

    Job Title: Customer Service Representative (German-speaking)Location: Hybrid (Project: Bose, based in Barcelona)Contract Type: Indefinite, Full-timeShift Details: Monday to Friday, 9:00 AM - 6:00 PMSalary: €18,776 annually + €1,920 in benefitsOverview:Join our esteemed project, supporting a leading brand in audio equipment. As a German-speaking Customer...


  • Barcelona, España Jordan martorell s.l. A tiempo completo

    Dutch and German-Speaking IT Customer Support Representative in Barcelona BarcelonaDutch and German-Speaking IT Customer Support Representative in BarcelonaBarcelonaBarcelona, Catalonia, ESAre you a skilled communicator with a passion for IT and customer service? Do you thrive in an international environment that values innovation and teamwork? We’re...


  • Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you’re enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you!Position: Customer Support...


  • Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office. If you’re enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you! Position : Customer Support...