French Customer Service
hace 2 semanas
French Customer Support Technical Support Opportunities in Athens, Greece
Positions Available:
- French Customer Support
- French Technical Support
Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders
A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers, and online platforms. Join the Customer Service & Support Team to support customers.
What you will do:
- Identify customers' needs and deliver appropriate solutions, including sales.
- Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- Assist customers to place an order and related issues.
- Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
- Turn every customer into a happy customer
- Exchange ideas and solutions with your colleagues
What you will bring:
- Fluent French and English.
- Excellent communication skills.
- Sales experience with consumer products and services will be an asset.
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills.
- An empathetic soul with the communication skills that match.
- A positive and adventurous attitude.
- A sponge that is willing to soak up all the knowledge and experience we offer.
On offer:
- Complete support to help you ease your relocation to Greece (client provides flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you).
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth & development opportunities.
- Special events as well as community & social responsibility initiatives.
- Free online Greek language courses.
- State of the art premises, providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity.
Required:
Candidate must have EU citizenship or permission to work in Greece.
Apply today
Please email CV today for immediate interview:
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