Product Onboarding Specialist DACH Market
hace 4 días
Hello At Factorial , we believe that when our people grow, we all grow.We’re on the lookout for our next Onboarding Specialist – DACH Market to elevate how new customers experience and activate Factorial. If you love helping people succeed, enjoy digging into processes, and want to have real impact—this is your chanceEven if you don’t meet every single requirement… we’d still love to hear from you. Are you ready for the challenge? As an Onboarding Specialist , you’ll guide new customers through their Factorial journey—making sure they’re confident, supported, and fully set up to get the most out of our platform.You’ll be the bridge between clients, Product, Sales, and Customer Success—turning insights into better experiences and helping shape how our product evolves. What You’ll Be Doing Welcome and onboard new DACH clients through video calls & email Build a personalized onboarding journey shaped by each customer’s need Understand how our clients work - and help translate their processes into Factorial Spot challenges, identify opportunities, and share insights to improve the experience Collaborate closely with Sales, Product, and CS teams to continuously enhance the client journey Help define and scale onboarding processes that make the experience smoother and faster What Success Looks Like… Clients are fully activated and using Factorial to its full potential . High client satisfaction and positive feedback. Scalable processes that shorten onboarding times. Actionable insights shared with Product. Your Profile Native/fluent German & English Experience in Customer Success, Onboarding, or Support (SaaS is a big plus) Proactive, curious, and excited to solve problems A fast learner - comfortable with product changes Ownership mindset: You care deeply about client success HR knowledge is a plus (not a must) You’ll be a great fit if you… Love helping people succeed Enjoy translating challenges into solutions Communicate clearly and confidently Thrive in fast-paced, collaborative environments Ask “why?” just as often as you ask “how?” Perks of being part of our team High growth, multicultural and friendly environment Save expenses with Cobee and get your salary in advance with Payflow Healthy life with Gympass ♀ Alan as private health insurance Language classes with Yolk Academy Syra discounts, Nora & Apeteat lunch TaxDown to simplify your taxes and maximize your savings Breakfast in the office, organic fruit and free caffeine and theine☕ Flexible schedules ⏰, pet Friendly and no dress code Structured career paths to support your professional growth Transparent salary grids from 25.000€ to 30.000€ OTE . Relocation Package if you relocate to Barcelona from abroad Is this you_?_ Come rock the world with us About us Factorial is an all-in-one HR software company founded in 2016. We help SMEs automate HR workflows , centralize people data , and make better business decisions . Today, we serve thousands of customers in over 60 countries and have a diverse team of +1,300 people across Barcelona, Brazil, and Mexico. Our Values We own it : We take responsibility for every project. We learn and teach : We share knowledge every day. We partner : Every decision is a team decision. We grow fast : We act quickly and learn from mistakes. We #betonpeople #LI-AB1
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Product Onboarding Specialist DACH Market Internship
hace 1 semana
Barcelona, España Factorial A tiempo completoHello! At Factorial , we believe our growth comes from the growth of our people. We’re looking for an Onboarding Specialist Intern – DACH Market to help us take the company to the next level. This role is your chance to get hands-on experience in onboarding , customer success , and product implementation , while supporting our clients in making the most...
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Onboarding Specialist Spanish Market
hace 12 horas
Barcelona, España Factorial A tiempo completoOnboarding Specialist Spanish Market This range is provided by Factorial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range The Role We are looking for a Junior Onboarding Specialist for the Spanish Market to join our team and act as the first:Poinpg of contact for our customers and help...
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Payroll Consultant DACH Market
hace 4 días
Barcelona, Barcelona, España Nuclio Talent A tiempo completoPayroll Consultant DACH MarketNuclio Talent is looking for a Payroll Consultant for the German Market to join one of the top scaleups in Barcelona within the HRtech sector, currently experiencing rapid international growth.Key ResponsibilitiesOnboard clients to the payroll product by assisting them via video calls and email until the solution is fully...
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Product Onboarding Specialist Portuguese Market
hace 1 semana
Barcelona, Barcelona, España Factorial A tiempo completoHelloAt Factorial we're looking for a newJunior Onboarding Specialist for the Portuguese Marketto help us boost the company to the next level Ready to be part of the challenge?The Role We are looking for aJunior Onboarding Specialist for the Portuguese Marketto join our team and act as the first point of contact for our customers and help Factorial growin...
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Product Onboarding Specialist Portuguese Market
hace 14 horas
Barcelona, España Factorial A tiempo completoHelloAt Factorial we're looking for a newJunior Onboarding Specialist for the Portuguese Marketto help us boost the company to the next level Ready to be part of the challenge?The Role We are looking for aJunior Onboarding Specialist for the Portuguese Marketto join our team and act as the first point of contact for our customers and help Factorial growin...
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Onboarding Specialist Spanish Market
hace 1 semana
Barcelona, España Factorial A tiempo completoHello! At Factorial we're looking for a new Junior Onboarding Specialist for the Spanish Market to help us boost the company to the next level. Ready to be part of the challenge? The Role We are looking for a Junior Onboarding Specialist for the Spanish Market to join our team and act as the first point of contact for our customers and help Factorial grow in...
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Onboarding Specialist Spanish Market
hace 1 día
Barcelona, España Factorial A tiempo completoOnboarding Specialist Spanish MarketPresente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.This range is provided by Factorial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeThe RoleWe are looking for a Junior Onboarding...
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Onboarding Specialist Spanish Market
hace 2 días
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Pre-Sales Consultant DACH market
hace 4 días
Barcelona, España Factorial HR A tiempo completo* >* Pre-Sales Consultant DACH marketHello! **The Role*** **Product Demo & Sales**: you will directly participate in the sales process of certain accounts.* **Onboarding & Ramp-up Coaching**: shorten new hires' ramp-up time and help underperforming representatives to reach at least 70% of their objective.* **Ongoing Training & Enablement**: regularly conduct...
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Junior Onboarding Specialist Spanish Market
hace 2 semanas
Barcelona, Barcelona, España Factorial A tiempo completoHelloAt Factorial we're looking for a newJunior Onboarding Specialist for the Spanish Marketto help us boost the company to the next level. Ready to be part of the challenge?The Role We are looking for aJunior Onboarding Specialist for the Spanish Marketto join our team and act as the first point of contact for our customers and help Factorial growin the...
