Onboarding Specialist Spanish Market

hace 6 horas


Barcelona, España Factorial A tiempo completo

Onboarding Specialist Spanish Market This range is provided by Factorial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range The Role We are looking for a Junior Onboarding Specialist for the Spanish Market to join our team and act as the first:Poinpg of contact for our customers and help Factorial grow in the Spanish Market. As part of the Onboarding Specialist team, you will be responsible for onboarding new clients, ensuring our clients use the platform to its fullest, and gathering customers' feedback. One of your greatest challenges will be to make sure our product can be fully adapted to the client's needs. This requires you to adapt to the client, understand their processes and problems, and detect possible improvements and opportunities in the product. What will you be doing: Onboard our new Spanish customers by assisting them via video call and e‑mail until Factorial is fully implemented in their organization. Bring a consultative approach to customers to ensure a fully customized experience setting up theirzaken accounts. Understand our client's problems and needs and gather their feedback. Share improvement points that can help us create the best customer journey and unlock the market. Your Profile



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