Product Onboarding Specialist DACH Market Internship
hace 2 semanas
Hello At Factorial , we believe our growth comes from the growth of our people. We’re looking for an Onboarding Specialist Intern – DACH Market to help us take the company to the next level. This role is your chance to get hands-on experience in onboarding , customer success , and product implementation , while supporting our clients in making the most of Factorial. Are you ready? You’ll collaborate with Clients, Sales, Product, and Customer Success teams to assist new clients in implementing Factorial and ensuring they get the best experience. Instead of just following checklists, you’ll learn to understand client processes and provide feedback and insights to improve the platform. What You’ll Be Doing Assist DACH customers via video call and email until Factorial is fully implemented. Bring a consultative approach to ensure a fully customized experience for each client. Gather feedback , understand client needs , and identify opportunities for improvement. Share insights with Product and Customer Success teams to help optimize the customer journey . Your Profile Fluent in German and professional English . Proactive , able to find the best ways to ensure clients are fully activated. Fast learner , able to quickly become an expert on the software and stay updated with product changes. Problem-solving mindset : able to propose alternative solutions and workarounds for unexpected client requests. Analytical sense : able to understand market specifics and translate this into actionable insights for the Product team. Previous experience in customer-related roles is a plus, but attitude and willingness to learn matter most. Knowledge of Human Resources is a bonus. Perks of being part of our team High growth, multicultural and friendly environment Save expenses with Cobee and get your salary in advance with Payflow Healthy life with Gympass ♀ Alan as private health insurance Language classes with Yolk Academy Syra discounts, Nora & Apeteat lunch TaxDown to simplify your taxes and maximize your savings Breakfast in the office, organic fruit and free caffeine and theine☕ Flexible schedules ⏰, pet Friendly and no dress code Student economic help 750€ monthly. About us Factorial is an all-in-one HR software company founded in 2016. We help SMEs automate HR workflows , centralize people data , and make better business decisions . Today, we serve thousands of customers in over 60 countries and have a diverse team of +1,200 people across Barcelona, Brazil, and Mexico. Our Values We own it : We take responsibility for every project. We learn and teach : We share knowledge every day. We partner : Every decision is a team decision. We grow fast : We act quickly and learn from mistakes. We #betonpeople #LI-AB1
-
Barcelona, Barcelona, España Factorial A tiempo completoHello At Factorial, we believe our growth comes from the growth of our people. We're looking for an Onboarding Specialist Intern – DACH Market to help us take the company to the next level. This role is your chance to get hands-on experience in onboarding, customer success, and product implementation, while supporting our clients in making the most of...
-
Product Onboarding Specialist DACH Market Internship
hace 4 semanas
Barcelona, Barcelona, España Factorial A tiempo completoHello AtFactorial, we believe our growth comes from the growth of our people. We're looking for anOnboarding Specialist Intern – DACH Marketto help us take the company to the next level. This role is your chance to get hands-on experience inonboarding,customer success, andproduct implementation, while supporting our clients in making the most of...
-
Product Onboarding Specialist DACH Market
hace 2 semanas
Barcelona, España Factorial A tiempo completoProduct Onboarding Specialist DACH MarketSe pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención.Join to apply for theProduct Onboarding Specialist DACH Marketrole atFactorial2 weeks ago Be among the first 25 applicantsGet AI-powered...
-
Product Onboarding Specialist DACH Market
hace 2 semanas
Barcelona, España Factorial A tiempo completoHello! At Factorial , we believe that when our people grow, we all grow.We’re on the lookout for our next Onboarding Specialist – DACH Market to elevate how new customers experience and activate Factorial. If you love helping people succeed, enjoy digging into processes, and want to have real impact—this is your chance!Even if you don’t meet every...
-
Product Onboarding Specialist DACH Market
hace 4 días
Barcelona, Barcelona, España Factorial A tiempo completo 25.000 € - 30.000 €Hello At Factorial, we believe that when our people grow, we all grow. We're on the lookout for our next Onboarding Specialist – DACH Market to elevate how new customers experience and activate Factorial.If you love helping people succeed, enjoy digging into processes, and want to have real impact—this is your chanceEven if you don't meet every single...
-
Onboarding Specialist Spanish Market
hace 5 días
Barcelona, Barcelona, España Factorial A tiempo completoHello At Factorial we're looking for a new Junior Onboarding Specialist for the Spanish Market to help us boost the company to the next level. Ready to be part of the challenge?The Role We are looking for a Junior Onboarding Specialist for the Spanish Market to join our team and act as the first point of contact for our customers and help Factorial grow in...
-
Product Onboarding Specialist French Market
hace 5 días
Barcelona, Barcelona, España Factorial A tiempo completo 24.000 € - 27.000 €HelloAt Factorial we're looking for a new Product Onboarding Specialist for the French Market to help us elevate our customer's experience to the next level The Role Being a crucial part of our Customer Experience team, Product Onboarding is responsible for training our new clients on how to configure Factorial according to their needs. They will build and...
-
Content Writer Internship DACH Market
hace 4 semanas
Barcelona, España Factorial A tiempo completoHello! At Factorial we're looking for a new Marketing Intern for a Content Creation Internship - DACH Market to help us boost the company’s growth to the next level. Ready to be part of the challenge? The Role The ideal candidate has a revenue-driven mindset and has experience developing qualified leads generation and cross-channel strategies, measuring...
-
Partner Account Manager DACH Market
hace 5 días
Barcelona, Barcelona, España Factorial A tiempo completoHelloAt Factorial, we believe our growth comes from the success of our people and partners.We're looking for a Partner Account Manager – German Market to strengthen and scale our partner ecosystem across the DACH region.This role isn't just about account management – it's about building trust, enabling growth, and ensuring our partners thrive with...
-
German-Speaking SaaS Customer Success
hace 5 días
Barcelona, España RateGain A tiempo completoA leading SaaS company is looking for a dynamic Customer Success Specialist to manage German-speaking clients in the DACH region. This role requires 3–4 years in a customer success function, exceptional communication skills, and a growth mindset. You will be responsible for customer onboarding, product adoption, and long-term value realization. Join a...