Product Onboarding Specialist DACH Market Internship

hace 5 días


Barcelona, Barcelona, España Factorial A tiempo completo
Hello

At Factorial, we believe our growth comes from the growth of our people. We're looking for an Onboarding Specialist Intern – DACH Market to help us take the company to the next level. This role is your chance to get hands-on experience in onboarding, customer success, and product implementation, while supporting our clients in making the most of Factorial.

Are you ready?

You'll collaborate with Clients, Sales, Product, and Customer Success teams to assist new clients in implementing Factorial and ensuring they get the best experience. Instead of just following checklists, you'll learn to understand client processes and provide feedback and insights to improve the platform.

What You'll Be Doing

Assist DACH customers via video call and email until Factorial is fully implemented.
Bring a consultative approach to ensure a fully customized experience for each client.
Gather feedback, understand client needs, and identify opportunities for improvement.
Share insights with Product and Customer Success teams to help optimize the customer journey.

Your Profile

Fluent in German and professional English.
Proactive, able to find the best ways to ensure clients are fully activated.
Fast learner, able to quickly become an expert on the software and stay updated with product changes.
Problem-solving mindset: able to propose alternative solutions and workarounds for unexpected client requests.
Analytical sense: able to understand market specifics and translate this into actionable insights for the Product team.
Previous experience in customer-related roles is a plus, but attitude and willingness to learn matter most.
Knowledge of Human Resources is a bonus.

Perks of being part of our team

High growth, multicultural and friendly environment
Save expenses with Cobee and get your salary in advance with Payflow
Healthy life with Gympass
Alan as private health insurance
Language classes with Yolk Academy
Syra discounts, Nora & Apeteat lunch
TaxDown to simplify your taxes and maximize your savings
Breakfast in the office, organic fruit and free caffeine and theine
Flexible schedules , pet Friendly and no dress code

Student economic help 750€ monthly.

About Us

Factorial is an all-in-one HR software company founded in 2016. We help SMEs automate HR workflows, centralize people data, and make better business decisions. Today, we serve thousands of customers in over 60 countries and have a diverse team of +1,200 people across Barcelona, Brazil, and Mexico.

Our Values

We own it: We take responsibility for every project.
We learn and teach: We share knowledge every day.
We partner: Every decision is a team decision.
We grow fast: We act quickly and learn from mistakes.

We #betonpeople

Show more Show less

  • Barcelona, Barcelona, España Factorial A tiempo completo

    Hello AtFactorial, we believe our growth comes from the growth of our people. We're looking for anOnboarding Specialist Intern – DACH Marketto help us take the company to the next level. This role is your chance to get hands-on experience inonboarding,customer success, andproduct implementation, while supporting our clients in making the most of...


  • Barcelona, Barcelona, España Factorial A tiempo completo 25.000 € - 30.000 €

    Hello At Factorial, we believe that when our people grow, we all grow. We're on the lookout for our next Onboarding Specialist – DACH Market to elevate how new customers experience and activate Factorial.If you love helping people succeed, enjoy digging into processes, and want to have real impact—this is your chanceEven if you don't meet every single...


  • Barcelona, Barcelona, España Factorial A tiempo completo

    Hello At Factorial we're looking for a new Junior Onboarding Specialist for the Spanish Market to help us boost the company to the next level. Ready to be part of the challenge?The Role We are looking for a Junior Onboarding Specialist for the Spanish Market to join our team and act as the first point of contact for our customers and help Factorial grow in...


  • Barcelona, Barcelona, España Factorial A tiempo completo 24.000 € - 27.000 €

    HelloAt Factorial we're looking for a new Product Onboarding Specialist for the French Market to help us elevate our customer's experience to the next level The Role Being a crucial part of our Customer Experience team, Product Onboarding is responsible for training our new clients on how to configure Factorial according to their needs. They will build and...


  • Barcelona, Barcelona, España Factorial A tiempo completo

    HelloAt Factorial, we believe our growth comes from the success of our people and partners.We're looking for a Partner Account Manager – German Market to strengthen and scale our partner ecosystem across the DACH region.This role isn't just about account management – it's about building trust, enabling growth, and ensuring our partners thrive with...


  • Barcelona, Barcelona, España Factorial A tiempo completo

    Hello At Factorial we're looking for a new Marketing Intern for a Content Creation Internship - DACH Market to help us boost the company's growth to the next level. Ready to be part of the challenge?The Role The ideal candidate has a revenue-driven mindset and has experience developing qualified leads generation and cross-channel strategies, measuring and...


  • Barcelona, Barcelona, España Smartness A tiempo completo

    About The CompanyAt Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings.We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named...

  • Solution Specialist DACH

    hace 2 semanas


    Barcelona, Barcelona, España Smartness A tiempo completo

    About The CompanyAt*Smartness*, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings.We are the fastest-growing B2B SaaS in the industry, trusted by*4,000+ clients across 40+ countries*, with billions of euros in bookings processed. Backed by top international investors and named...


  • Barcelona, Barcelona, España GINDUMAC A tiempo completo

    Internship / Working Student Account Management DACH(Remote and/or Barcelona Office)Ready to make an impact from day one? Boost the scope of your working experience at Europe's leading transactional platform for used machines and help scale a No.1 B2B business in a global billion-dollar market. Join GINDUMACGINDUMAC – Global Industrial Machinery Cluster -...


  • Barcelona, Barcelona, España Factorial A tiempo completo

    HelloAt Factorial we're looking for a Payroll Consultant for the German Market (HQs in Barcelona) to make sure our clients have the best onboarding experience.Ready to be part of the challenge? You will be responsible for onboarding new clients to our HR software, gathering their feedback ensuring that they use the platform to its fullest. One of your...