Service Delivery Specialist
hace 1 día
Experience an exciting career opportunity at Empresa Reconocida as a Service Delivery Specialist. This role is based in Madrid, Spain and requires full-time commitment (5 days a week, Monday to Friday).
We are looking for skilled professionals with exceptional customer service skills and administrative expertise to support our Service team. Your responsibilities will include:
- Service Order Processing: Create spare parts orders, track order status, follow up on payments, logistics, and transportation.
- Service Contract Follow-up: Manage service contracts, ensure timely invoicing, and process equipment warranty or extended warranty claims.
- Spare Parts Procurement: Source spare parts from headquarters according to demand, monitor production progress, and clear transportation clearance.
- Material Management: Assist the service team in managing service machine materials, spare parts, and fixtures, ensuring regular inventory and site management.
- Process Optimization: Collaborate with the service team to optimize local service processes, test, train, and promote the IT platform.
This position offers a competitive salary range of €45,000 - €65,000 per annum, depending on experience. Additionally, you can expect enhanced knowledge of MS Office, SAP system proficiency, and CRM experience to be highly valued.
In return for your expertise, Empresa Reconocida offers:
- A Competitive Salary: €45,000 - €65,000 per annum
- Benefits Package: Enhanced benefits, outstanding team, and career growth opportunities
- Training and Development: Access to industry-leading training and development programs
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