Customer Care Analyst

hace 1 mes


Viladecans, Barcelona, España Vueling A tiempo completo
Customer Care Analyst

Vueling is seeking a highly motivated Customer Care Analyst to join our team. As a key member of our Customer Care department, you will be responsible for analyzing customer data to identify trends and areas for improvement.

Main Responsibilities:

  • Analyze customer data to identify trends and areas for improvement
  • Develop and implement data-driven solutions to improve customer experience
  • Collaborate with cross-functional teams to implement changes and improvements
  • Monitor and report on key performance indicators (KPIs) related to customer experience

Requirements:

  • 3+ years of experience in data analysis or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Experience with data visualization tools and technologies

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

Location: Viladecans HC - Barcelona


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