Program Management Specialist
hace 5 días
About the Role
We are seeking a skilled Program Management Specialist to join our team at Celestica. This is an exciting opportunity to work with a world-class team recognized as an Aerospace & Defense and Healthtech Center of Excellence for Celestica's Europe region.
Key Responsibilities
- Manage customer accounts to ensure product deliveries are on time and projects/programs are on schedule;
- Develop action plans to correct out-of-plan conditions;
- Monitor customer satisfaction and communicate frequently with customers to ensure satisfaction with the company and products;
- Coordinate program tracking meetings with customers and internal account team members;
- Resolve customer issues and complaints;
- Provide performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews;
Requirements
- In-depth knowledge of the Aerospace and Defense sector;
- Excellent customer contact, negotiation, and problem resolution skills;
- Ability to manage multiple, detailed projects under tight time deadlines;
- Strong interpersonal skills and ability to effectively communicate with various internal and external customers;
- Ability to lead and motivate a diverse group of employees;
Salary Range: $90,000 - $110,000 per annum, depending on experience and qualifications.
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