Healthtech Customer Project Management Specialist
hace 1 mes
Job Summary
Celestica is seeking a Healthtech Customer Project Management Specialist to manage customer accounts assigned for the HT segment. The successful candidate will act as the interface between the customer and the company for managing specific programs to achieve planned revenue and profits and Customer Satisfaction for the assigned site customer accounts.
Key Responsibilities
- Manage customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
- Communicate frequently with customers to help ensure satisfaction with the company and the products.
- Coordinate and host regular program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
- Resolve customer issues and complaints.
- Monitor the impact on inventory of order changes.
- Provide performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
Requirements
- 3+ years in Health Tech/ Electronic Medical Devices Manufacturing.
- At least 3 years working experience on manufacturing environment/industry.
- In-depth knowledge on Project Management methodology and tools (both waterfall and agile).
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