Aerospace and Defense Project Management Specialist
hace 1 semana
Celestica, a leading manufacturer of electronic components, is seeking an experienced Customer Program Management Advisor to manage site customer accounts for the Aerospace and Defense (A&D) segment.
The successful candidate will act as the interface between the customer and the company, responsible for managing specific programs to achieve planned revenue and profits and customer satisfaction for assigned site customer accounts.
As a key member of our team, you will contribute to a world-class organization recognized as an Aerospace & Defense and Healthtech Center of Excellence for Celestica's Europe region.
Detailed Job Description:- Manage day-to-day activities of customer accounts to ensure timely product deliveries and schedule/program adherence.
- With guidance from more experienced team members, manage customer account profitability, forecasting, planning, and execution of strategies.
- Participate in pricing/bid preparation and develop and manage contract terms.
- Monitor and manage customer satisfaction through daily interactions and formal surveys.
- Communicate regularly with customers to ensure satisfaction with the company and products.
- Coordinate program tracking meetings with customers and internal account team members to ensure ongoing communication and up-to-date progress/status reporting.
- Resolve customer issues and complaints.
- Monitor inventory impact of order changes.
- Provide performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
This position requires 5+ years of experience in the Aerospace and Defense sector and at least 6+ years working in manufacturing environments. In-depth knowledge of project management methodologies and tools is also essential.
We are committed to fostering an inclusive, accessible environment where all employees and customers feel valued, respected, and supported.
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