Regional Training Lead

hace 4 semanas

Barcelona, Barcelona, España Galderma A tiempo completo
Job Title:

Regional Training Lead - Commercial Excellence EMEAC

This is an exciting opportunity to join Galderma as Regional Training Lead - Commercial Excellence EMEAC.

The Regional Training Commercial Excellence Lead EMEAC team operates across Galderma's 3 business units (Aesthetics, Prescription and Consumer care), and partners with both the regional franchise teams and the region markets to build the right commercial skills, tools and processes to deliver the desired value proposition to Galderma's customers.

This role will report to the Commercial Excellence head EMEAC and will work hand in hand with the Regional Business Units and markets to create and implement a comprehensive training blueprint for our customer-facing teams.

The Regional Training Commercial Excellence Lead EMEAC is responsible for leading the overall regional strategy, development, and deployment of Sales Training for the Commercial Organization.

The focus will be on developing Sales Capabilities across the markets that deliver exceptional product training and enhance selling skills, enabling our sales professionals to achieve their full potential and drive business growth.

This includes working closely with Regional Business Units and Markets to co-create clear learning journeys for the different sales roles, for AX, CX, and RX, and provide harmonized guidance for the teams to create effective training content.

The role will also be responsible for defining the methodology of deploying such trainings, including working with third parties that will support Galderma on this initiative, in collaboration with countries in the EMEAC region

Key Responsibilities:

  • Develop a comprehensive learning and development strategy for the Sales Force in the three business units, with a big focus in RX.

  • Align with the organization's overall business objectives and sales goals.

  • Define the roadmap for sales training programs, curricula, and learning initiatives, considering the diverse needs of our regional sales teams

Curriculum Design:

  • Define training journeys for different sales (customer facing) roles in the region, ensuring a strong onboarding and ongoing development for our teams.

  • Define the right deployment strategy through a mix of digital, class, and on-the-job

Content Development:

  • Collaborate with Global Franchises and the Region, instructional designers, and external vendors to design and develop engaging and impactful learning content for product training and selling skills development.

  • Ensure that the curriculum is tailored to meet the specific requirements of different sales roles in the region

Program Delivery and Execution:

  • Implement and manage the delivery of sales training programs, utilizing a blend of learning methodologies and technologies, including instructor-led training, e-learning modules, virtual classrooms, and interactive workshops.

  • Monitor program effectiveness and continuously seek opportunities for improvement and innovation

Stakeholder Collaboration:

  • Collaborate closely with sales leaders, regional sales managers, and other key stakeholders to understand their training needs and challenges.

  • Regularly engage with these stakeholders to gather feedback, align training initiatives with their objectives, and ensure buy-in and support for the Sales Programs

Performance Measurement and Evaluation:

  • Develop metrics and evaluation frameworks to assess the impact and effectiveness of the Sales training programs.

  • Monitor and analyze training metrics, such as knowledge retention, sales performance improvement, and learner satisfaction, and provide regular reports and recommendations to management

Vendor Management:

  • Identify and manage relationships with external training vendors and consultants, ensuring the delivery of high-quality training resources and services.

  • Conduct regular evaluations of vendor performance and negotiate contracts to optimize value for the organization

Continuous Learning Culture:

  • Foster a culture of continuous learning and professional development within the sales organization.

  • Promote self-paced learning opportunities, knowledge sharing platforms, and communities of practice to encourage ongoing skill enhancement and collaboration among sales professionals.

Requirements:

  • Bachelor's degree in business, Education or related field, specialization in commercial excellence is a plus.

  • Ten or more years proven progressive commercial operations experience in a broad range of relevant therapeutic areas in the life sciences industry, including management and leadership roles with at least 5 years of experience in learning and development, with a focus on sales training and sales enablement.

  • Solid comprehension of learning and development principles and methods for Sales teams, as well as social persuasion techniques.

  • Proven track record in designing and implementing successful sales training programs for a global organization.

  • Demonstrated ability to operate cross-functionally and build relationships with internal and external customers.

  • Experience in training and development and train-the-trainer experience is essential, with clear focus on leveraging third parties to ensure delivery of the learning roadmap.

  • Must be current in new training methods, techniques of competitors, and pending introduction of new company and competitor products to ensure current and effective training programs for sales personnel.

  • Strong business acumen and the ability to align learning initiatives with sales goals and organizational objectives.

  • Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.

  • Data-driven mindset, with the ability to measure and evaluate training effectiveness using relevant metrics and analytics.

  • Familiarity with e-learning platforms, learning management systems, and other training technologies.

  • Strong communication and presentation skills, with the ability to effectively convey complex concepts to diverse audiences.

  • Passion for learning and development, staying updated on industry trends and best practices.

What we offer in return:

  • You will be working for an organization that embraces diversity inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

  • You will receive a competitive compensation package with bonus structure and extended benefit package.

  • You will be able to work in a hybrid work culture.

  • You will participate in feedback loops, during which a personalized career path will be established.

  • You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.

Next Steps:

  • If your profile is a match, we will invite you for a first virtual conversation with the recruiter.

  • The next step is a virtual conversation with the hiring manager.

  • The final step is a panel conversation with the extended team.

Our people make a difference.

At Galderma, you'll work with people who are like you.

And people that are different.

We value what every member of our team brings.

Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

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