Housekeeping Operations Manager
hace 4 semanas
As an Executive Housekeeper, you will be responsible for supporting the day-to-day activities in Housekeeping, Recreation/Health Club, and Laundry. You will work with employees to clean and maintain guestrooms and public spaces, complete inspections, and hold people accountable for corrective action. Your goal will be to ensure guest and employee satisfaction while maintaining the operating budget.
Key Responsibilities
• Manage Housekeeping operations and budgets
• Ensure knowledge and understanding of OSHA regulations are up to date
• Oversee all lost and found procedures
• Obtain lists of rooms to be cleaned immediately and prospective check-outs or discharges to prepare work assignments
• Inventory stock to ensure adequate supplies
• Ensure guest room status is communicated to the Front Desk in a timely and efficient manner
• Work effectively with the Engineering department on guest room maintenance needs
• Understand and comply with loss prevention policies and procedures
• Ensure all employees have proper supplies, equipment, and uniforms
• Assist in supervising an effective inspection program for all guestrooms and public space
• Manage linen inventory and guest supplies and assist in the ordering of supplies as necessary
• Supervise Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager
• Observe service behaviors of employees and provide feedback to individuals; continuously strive to improve service performance
Requirements
• High school diploma or GED; 1 year experience in the housekeeping or related professional area
• OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required
About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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