Housekeeping Operations Manager
hace 1 día
Job Summary
We are seeking a highly skilled and experienced Housekeeping Operations Manager to join our team at Accor Hotels. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service in our resort.
Key Responsibilities
- Assist the Executive Housekeeper in personnel matters such as interviewing, evaluating, and counselling.
- Establish and maintain effective employee relations.
- Responsible for training employees in the proper care of all operating equipment and to constantly inspect the use of all such equipment and ensure breakdowns are repaired.
- Ensure good interdepartmental communication, network, and teamwork.
- Inform other departments of housekeeping matters that concern them, particularly the Laundry Department, Engineering Department, and Front Office Department.
- Consult with the Executive Housekeeper on any work that needs to be excluded.
- Attend daily communication meetings and weekly housekeeping meetings.
- Act and follow up on all decisions, departmental meetings, programs as scheduled by the Executive Housekeeper.
- Ensure that housekeeping personnel are familiar with in-house facilities for the purpose of assisting guests.
- Coordinate with Front Office to ensure there are adequate vacant clean rooms available for sale.
- Maintain open channels of communication with the Executive Housekeeper on all matters affecting the Housekeeping and Laundry Department.
Requirements
- Diploma in Tourism & Hospitality Management
- Minimum 3 years of relevant experience in a similar capacity
- Excellent reading, writing, and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint
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