Service Development Manager Valuation Services Lead

hace 3 semanas


Barcelona, Barcelona, España Sgs A tiempo completo
Service Strategy and Development

As a Service Development Manager for Valuation Services, you will contribute to the formulation of objectives and develop ideas for future service development. You will lead the creation of new Valuation services in line with strategic goals set, and continually refine operational processes to enhance overall business performance.

Market Trend Identification and Analysis
Stay ahead of industry developments, assess competitive landscapes, and swiftly identify emerging threats and opportunities to maintain a competitive edge. You will also define business requirements and ensure their successful implementation through collaboration and coordination with key internal stakeholders and external service providers.

Service Performance Monitoring and Optimization
Continuously evaluate service performance against operational KPIs to ensure targets are met and exceeded. You will drive sales support efforts by providing expert guidance and support to Market Development Managers to strengthen sales strategies and close high-value deals.

Market Opportunities and Competitor Analysis
Proactively search for potential market opportunities by conducting market analysis and trend forecasting, and coordinate with Market Development Managers to define strategy for market penetration and expansion. You will also track and assess competitor actions in the market, ensuring our services remain competitive and ahead of industry standards.

Regulatory Frameworks and Compliance
Stay updated on WCO and WTO regulatory frameworks, recommendations, and policies, to identify new opportunities for service development, ensuring that Valuation services always comply with the latest international trade requirements. You will lead the writing of comprehensive technical and financial proposals, including the preparation of financial models, for tenders and unsolicited proposals to secure new business opportunities.

Client Support and Training
Assist Market Development Managers in negotiating contracts with clients, ensuring favorable terms and conditions that align with business objectives. You will represent the company in client meetings, delivering compelling service presentations and showcasing tailored solutions that address specific client needs. You will also develop, maintain, and deliver training materials for end users, providing both in-person and remote training sessions to ensure stakeholder engagement and service adoption.

Operational KPIs and Performance Management
Establish key operational KPIs, track performance against targets, and implement corrective measures when needed to maintain optimal service delivery. You will collaborate with the marketing department to devise and execute promotional strategies, and regularly update marketing materials to align with current service offerings. You will also work closely with the Finance team to develop and implement suitable business models that support long-term profitability

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