Service Development Manager Valuation Services

hace 3 semanas

Barcelona, Barcelona, España Sgs A tiempo completo

Service Development Manager Valuation Services

We are SGS – the world's leading testing, inspection and certification company. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.

Key Responsibilities:

  • Contribute to service strategy development, formulating objectives and developing ideas for future service development
  • Lead the creation of new Valuation services in line with strategic goals set, and continually refine operational processes to enhance overall business performance
  • Proactively identify market trends, stay ahead of industry developments, assess competitive landscapes, and swiftly identify emerging threats and opportunities to maintain a competitive edge
  • Define business requirements, establish clear business requirements and ensure their successful implementation through collaboration and coordination with key internal stakeholders (IT, Marketing, Finance, etc.) and external service providers
  • Monitor and optimize service performance, continuously evaluate service performance against operational KPIs to ensure targets are met and exceeded
  • Drive Sales Support Efforts, provide expert guidance and support to Market Development Managers to strengthen sales strategies and close high-value deals

Requirements:

  • Experience in Service Development or strategy roles, a minimum of 5 years in service development, product management, or business strategy with a proven track record of leading successful service initiatives from concept to execution
  • Strong knowledge of Customs valuation, international trade and regulations (WTO agreements and WCO policies) with a clear understanding of the main challenges faced by Customs authorities in terms of trade facilitation and ease of doing business
  • Demonstrated experience leading cross-functional teams and managing strategic projects involving internal departments (IT, Marketing, Finance, etc.) and external service providers
  • Demonstrated ability to develop use cases and financial models to assess the financial viability of the new service initiatives
  • Bachelor's degree in business, Economics, or a related field is required

Preferred Qualifications:

  • Certifications in Project management or strategic leadership such as PMP, Lean Six, Sigma, or strategic leadership credentials is an asset
  • English and French written and spoken, Spanish is an asset

About SGS:

SGS is the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity.

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