International Service Delivery Specialist

hace 1 mes


Barcelona, Barcelona, España Sd Worx A tiempo completo

About SD Worx
SD Worx is a leading European provider of Payroll & HR services with a global presence, offering solutions that bring people and businesses together. Our goal is to provide innovative and effective HR services that help companies of all sizes unlock the full potential of their employees.

Our services span the entire employee journey, from payroll and HR administration to talent acquisition, development, and retention. We strive to deliver exceptional customer experiences through our expert teams and cutting-edge technology.

What We Offer
At SD Worx, we offer our employees a dynamic and inclusive work environment that promotes growth and development. Our benefits package includes an attractive salary, flexible working hours, and the opportunity to work from home.

We also provide regular training and development opportunities to help our employees stay ahead in their careers. Our company values diversity and inclusion, and we welcome applications from candidates from all backgrounds.

About the Role
We are seeking an experienced Service Delivery and Customer Success Manager to join our international team. The successful candidate will be responsible for delivering exceptional customer experiences to our medium and large clients, ensuring maximum satisfaction and loyalty.

Key Responsibilities
• Monitor and follow up on client relationships and agreements
• Apply governance models and conduct regular reviews
• Provide excellent communication and customer service skills
• Promote products and services to clients
• Collaborate with internal teams to achieve common goals

Requirements
• 5+ years of experience in service delivery management
• Fluent in English
• Excellent communication and customer service skills
• Commercially driven and solutions-focused approach



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