People Services Team Leader

hace 4 semanas


Madrid, Madrid, España The Outsourced Recruitment Company A tiempo completo

Job Summary:

We are seeking a highly skilled and experienced People Services Team Leader to lead our operational HR service delivery. The successful candidate will be responsible for championing a strong continuous improvement culture within the team, ensuring the deployment of scalable, simplified, and standardised processes.

Key Responsibilities:

  • Lead the People Services Team in the delivery of a comprehensive operational HR service centred around quality of service and customer experience.
  • Actively champion the shared central service across the business, promoting the People Services Team as a credible one-stop shop for generalist HR advice, support, and guidance.
  • Lead, coach, and develop the People Services Team, and support decisions relating to talent, hiring, performance, and disciplinary matters.
  • Actively seek opportunities to assist the team in developing their own HR competence.

Requirements:

  • CIPD qualification to level 5.
  • Full UK valid driving licence required.
  • Experienced and credible HR professional with demonstrable experience working in a shared service environment, as well as sound, proven knowledge of employment legislation and experience and working knowledge of HR systems.
  • Excellent organisation and communication skills, both written and spoken, a practical and proactive approach with the ability to show initiative and pay attention to detail and the ability to take responsibility for successfully completing tasks to a high standard.

What We Offer:

  • Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday
  • Pension Plan: Contributory Company Pension Plan matched up to 6%
  • Insurance: Individual life assurance and personal accident cover
  • Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets
  • Reward and Recognition: Celebrate outstanding achievements
  • Employee Assistance Program: Funded program with onsite mental health first aiders

Why Join Us:

We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures. We are committed to providing a supportive and inclusive work environment that values diversity and promotes equality of opportunity.



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