People Services Team Leader
hace 4 semanas
Job Summary:
We are seeking a highly skilled and experienced People Services Team Leader to lead our operational HR service delivery. The successful candidate will be responsible for championing a strong continuous improvement culture within the team, ensuring the deployment of scalable, simplified, and standardised processes.
Key Responsibilities:
- Lead the People Services Team in the delivery of a comprehensive operational HR service centred around quality of service and customer experience.
- Actively champion the shared central service across the business, promoting the People Services Team as a credible one-stop shop for generalist HR advice, support, and guidance.
- Lead, coach, and develop the People Services Team, and support decisions relating to talent, hiring, performance, and disciplinary matters.
- Actively seek opportunities to assist the team in developing their own HR competence.
Requirements:
- CIPD qualification to level 5.
- Full UK valid driving licence required.
- Experienced and credible HR professional with demonstrable experience working in a shared service environment, as well as sound, proven knowledge of employment legislation and experience and working knowledge of HR systems.
- Excellent organisation and communication skills, both written and spoken, a practical and proactive approach with the ability to show initiative and pay attention to detail and the ability to take responsibility for successfully completing tasks to a high standard.
What We Offer:
- Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday
- Pension Plan: Contributory Company Pension Plan matched up to 6%
- Insurance: Individual life assurance and personal accident cover
- Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets
- Reward and Recognition: Celebrate outstanding achievements
- Employee Assistance Program: Funded program with onsite mental health first aiders
Why Join Us:
We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures. We are committed to providing a supportive and inclusive work environment that values diversity and promotes equality of opportunity.
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