People & Culture Services Manager - Iberia
hace 1 mes
The Role
We are seeking a People & Culture Partnering Services Lead to join our P&C team in the Iberia region. As a key member of our team, you will be responsible for leading a team of local People Partners and managing the delivery of P&C advisory services to all employees and people leaders within the region.
Key Responsibilities
- Manage a team of 2 People Partners and act as the primary escalation point for complex P&C queries/cases in their geographic location.
- Deliver P&C advisory services to all colleagues, partnering with P&C Strategic Business Partners, P&C Operations Lead and Global Centres of Expertise (CoE) to ensure efficiency and effectiveness of the Global People & Culture Service Delivery Model.
- Provide Employee Relations advice, guidance, and case management on Employee Policies, Investigations, Disciplinaries, Grievances, Appeals, Performance Improvement, and complex leaver cases.
- Act as the escalation point for complex cases where required.
- Manage local reward and compensation for Non-Global Grades and liaise with the Reward CoE on benchmarking for global grades as appropriate.
- Manage the delivery of annual reporting and data insights associated with employee lifecycle events in conjunction with other P&C teams.
- Support cyclical activities across the employee lifecycle, including performance management, annual salary review and bonus management.
Requirements
- Experience in a relevant or equivalent P&C role, with direct experience of providing complex P&C advice to people leaders and employees.
- Line management experience with the ability to act as a mentor and coach to team members.
- In-depth knowledge of local labour legislation, regulations, HR policies and practice.
- Fluency in English, Spanish and Portuguese.
- Experience of negotiating, facilitating, and influencing to achieve desired outcomes.
- Strong organisational and time management skills to handle multiple cases and prioritise work effectively.
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