**Viking Team Leader

hace 7 días


Madrid, Madrid, España Viking A tiempo completo

We are seeking a skilled **Team Leader** to lead our Norwegian team. As a team leader, you'll play a crucial role in fostering collaboration within the team, department, and across departments. Your daily tasks will involve guiding and mentoring team members to provide exceptional service to our customers, which is crucial in our line of work. Ensuring our customers receive the right assistance is of paramount importance to us.

For this role, we're looking for a strong motivator who is dedicated to delivering top-quality results and committed to building a cohesive team. You should be able to take charge, show initiative, and possess a solution-oriented mindset. Exceptional communication skills are also essential to excel in this role. A skilled relationship builder who recognizes the value of spreading joy and knowledge among team members is a plus. Of course, assisting customers is also a crucial part of this job.

Key Responsibilities:

  • Inspire and lead the team to provide excellent, high-quality service, on time.
  • Actively participate in the team's customer support and guide team members.
  • Resource management and continuous improvement/development of work processes.
  • Receiving and responding to phone inquiries from customers who need assistance.

Requirements:

  • Leadership experience is desirable - an educational background in leadership can compensate for lack of experience.
  • Fluent in spoken and written Norwegian.
  • Comfortable with spoken and written English.
  • Experience with support systems and phone support is an advantage.

Personal Qualities:

  • Technically inclined.
  • A dedicated service-oriented individual motivated to help customers.
  • Excellent communication skills, both written and verbal, with people of all kinds.
  • Structured and independent.
  • Responsible with high execution capability.


  • Madrid, Madrid, España Viking A tiempo completo

    We're seeking a skilled Team Leader to lead our Norwegian customer support team. As a Team Leader, you'll play a crucial role in ensuring our customers receive top-notch service. Your daily routine will involve coaching and assisting employees to provide excellent support, actively engaging with customers, and collaborating with the team to achieve our...

  • Customer Advocate

    hace 4 semanas


    Madrid, Madrid, España Viking A tiempo completo

    We are seeking a dedicated and customer-focused individual to join our team at Viking. As a Customer Consultant, you will play a vital role in providing exceptional service to our customers who require roadside assistance.Key Responsibilities:Respond to phone inquiries from customers in a professional and courteous manner.Work in various systems to resolve...


  • Madrid, Madrid, España Viking A tiempo completo

    About the RoleViking is seeking a customer-focused professional to join our team in Torrevieja. As a customer consultant, you will be responsible for receiving and responding to phone inquiries from our customers who require roadside assistance.Key ResponsibilitiesAs a customer consultant at Viking, your tasks will involve working in various systems to solve...


  • Madrid, Madrid, España Viking A tiempo completo

    About UsViking, a leader in the industry, is seeking an experienced Customer Support Liaison to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch service to customers worldwide.Job SummaryWe are looking for a highly motivated individual who can handle customer inquiries with ease, ensuring that every...


  • Madrid, Madrid, España Viking A tiempo completo

    We are seeking a skilled Team Leader to lead our Norwegian team and provide exceptional customer support. As a Team Leader, you will be responsible for guiding and coaching employees to deliver top-notch service to our customers.Key responsibilities include:Inspiring and leading the team to provide excellent serviceActively participating in customer support...


  • Madrid, Madrid, España Viking A tiempo completo

    About the Role:Viking is seeking a customer-focused individual to join their team in Torrevieja. As a customer consultant, you will work independently and as part of a larger team to deliver excellent service to customers.Key Responsibilities:Receive and respond to phone inquiries from customers who need roadside assistance.Work with various systems to solve...


  • Madrid, Madrid, España Viking A tiempo completo

    About the Role:Viking is seeking a skilled customer-focused professional to join their team in Torrevieja. As a customer consultant, you will work independently and as part of a larger team to deliver excellent service to customers in vulnerable situations.Key Responsibilities:Receive and respond to phone inquiries from customers who need roadside...


  • Madrid, Madrid, España Viking A tiempo completo

    Job Title: Customer Service RepresentativeWe're seeking a highly skilled Customer Service Representative to join our team at Viking. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, handling incoming calls, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...


  • Madrid, Madrid, España Viking A tiempo completo

    About UsViking, a renowned provider of roadside assistance, is seeking dedicated customer-focused employees to join their team in Torrevieja. Our ideal candidates are those who excel in independent work and are passionate about delivering exceptional service to our customers.Job DescriptionWe are looking for Solution-Oriented Client Representatives to...


  • Madrid, Madrid, España Viking Assistance Group A tiempo completo

    At Viking Assistance Group, we are seeking a skilled Customer Consultant to join our team. As a Customer Consultant, you will be responsible for providing exceptional customer service to our clients who require roadside assistance.Your primary tasks will involve receiving and responding to phone inquiries from our customers, utilizing various systems to...

  • Sales Team Leader

    hace 1 semana


    Madrid, Madrid, España Ntt Data A tiempo completo

    About the RoleWe are seeking an experienced Sales Team Leader to join our team at NTT DATA. In this role, you will be responsible for driving sales growth and leading a team of sales professionals.


  • Madrid, Madrid, España Viking Assistance Group A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Viking Assistance Group.The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in English.As a Customer Service Representative, you will be responsible for receiving and responding to phone inquiries from customers who require...

  • Store Team Leader

    hace 4 semanas


    Madrid, Madrid, España Fred Perry Ltd A tiempo completo

    Job Title: Store Team LeaderJob Summary: We are seeking a highly motivated and experienced Store Team Leader to join our team at Fred Perry Ltd. As a Store Team Leader, you will be responsible for assisting the Store Manager in all aspects of store operations, including stock control, customer service, and team management.Key Responsibilities:Assist the...

  • Care Team Leader

    hace 4 semanas


    Madrid, Madrid, España Bluebird Care A tiempo completo

    Job Title: Care Team LeaderJob Summary: We are seeking a highly skilled and compassionate Care Team Leader to join our team at Bluebird Care. As a Care Team Leader, you will be responsible for leading a team of care workers and ensuring that our clients receive the highest level of care and support.Key Responsibilities:Writing person-centred care...

  • Sales Team Leader

    hace 4 días


    Madrid, Madrid, España Galaxy Connect Ltd A tiempo completo

    Company OverviewWe are a leading company in the Vape Industry in Europe with an aggressive growth plan.SalaryThe estimated salary for this role is between 27,000€ and 30,000€ per year, depending on experience.About the JobWe are looking for a Sales Team Leader to join our team in Spain. As a key member of our sales team, you will be responsible for...


  • Madrid, Madrid, España Oliver Wyman Group A tiempo completo

    Job DescriptionRole OverviewOliver Wyman is a global leader in management consulting, providing expertise in strategy, operations, risk management, and organization transformation. Our mission is to help clients achieve lasting success by solving complex problems and seizing opportunities.The Data & Analytics specialist business unit, established in 2017,...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    Descrizione del ruolo: Il Customer Service Team Leader è responsabile della supervisione delle operazioni quotidiane del team del servizio clienti. Il Team Leader garantisce che il team aderisca alle linee guida del progetto, fornisca un'assistenza clienti eccezionale e soddisfi le metriche chiave delle prestazioni.


  • Madrid, Madrid, España Accor Brazil A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Executive Chef Team Leader to join our dynamic kitchen team at Accor Brazil. As a key member of our culinary team, you will play a crucial role in leading our kitchen staff to deliver exceptional food experiences for our guests.


  • Madrid, Madrid, España Viking Assistance Group A tiempo completo

    About the Role:We are seeking a skilled Customer Consultant to join our team at Viking Assistance Group. As a Customer Consultant, you will be responsible for providing exceptional customer service to our clients, responding to phone inquiries, and working closely with our partners in the insurance and automotive industry.Key Responsibilities: Respond to...


  • Madrid, Madrid, España KONE A tiempo completo

    The role of Team Leader is responsible for managing, evaluating, developing, and leading Customer Service teams to ensure the effective implementation and execution of the organization's customer service and administration strategy.As a Team Leader for Customer Experience, you will be responsible for executing customer centricity in your respective team...