Customer Service Representative

hace 3 semanas


Madrid, Madrid, España Viking Assistance Group A tiempo completo

About the Role:
We are seeking a skilled Customer Consultant to join our team at Viking Assistance Group. As a Customer Consultant, you will be responsible for providing exceptional customer service to our clients, responding to phone inquiries, and working closely with our partners in the insurance and automotive industry.

Key Responsibilities:
Respond to phone inquiries from customers in need of roadside assistance
Work with various systems to solve challenges effectively
Assist partners with questions related to roadside assistance
Possess excellent communication and teamwork skills

Requirements:
Experience in customer service
Fluent in Finnish, both spoken and written
Proficient in English, both spoken and written
Good knowledge of data/technology
Clean criminal record

What We Offer:
Newly renovated offices with sea views in the center of Torrevieja
Great working environment with experienced and curious colleagues
Comprehensive and structured training
Excellent opportunities for personal and professional development
Rotating schedule
Competitive conditions



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