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Customer Service Representative
hace 1 mes
About the Role:
Viking is seeking a skilled customer-focused professional to join their team in Torrevieja. As a customer consultant, you will work independently and as part of a larger team to deliver excellent service to customers in vulnerable situations.
Key Responsibilities:
- Receive and respond to phone inquiries from customers who need roadside assistance.
- Work with various systems to solve challenges effectively.
- Assist partners in the insurance and automotive industry with questions related to roadside assistance.
Requirements:
- Experience in customer service is an advantage.
- Fluent in Swedish, both spoken and written.
- Proficient in English, both spoken and written.
- Good knowledge of data/technology.
- A clean criminal record is a prerequisite.
What We Offer:
- Newly renovated offices with sea views in the center of Torrevieja.
- A great working environment with experienced and curious colleagues.
- Comprehensive and structured training and excellent opportunities for personal and professional development.
- A rotating schedule.
- Competitive conditions.
We look forward to hearing from our new colleagues who are passionate about delivering excellent service to our customers.
