Dutch Speaking Customer Service Representative Position in Barcelona

hace 5 días


Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completo

The Talent Search People - Native Speakers are seeking a highly skilled and motivated Dutch speaking Customer Service Agent to join our team in Barcelona.

Company Overview

We are a leading recruitment agency specializing in native speakers. Our client, an outsourcing company operating a call center for the entertainment industry, is looking for a dynamic and results-driven individual to provide exceptional customer service.

Job Description

As a Customer Service Agent, you will be responsible for receiving incoming customer calls, resolving inquiries and demands efficiently and professionally, and providing tailored solutions to meet the needs of customers.

Responsibilities

  • Resolve customer inquiries and demands through various communication channels, including phone, email, and chat.
  • Provide timely and effective solutions to meet customer needs.
  • Maintain consistent communication with customers to ensure their satisfaction and loyalty.
  • Proactively work towards improving the overall customer experience.

Requirements

To succeed in this role, you must have:

  • A native level of Dutch.
  • Fluency in English.
  • Excellent communication skills, both written and verbal.
  • A proactive, solution-oriented attitude with the ability to manage multiple tasks.
  • The ability to work independently and as part of a team.

Benefits

We offer:

  • A permanent contract.
  • A competitive salary of €22,000 per year.
  • A bonus of up to €2,000.
  • A rotating schedule between morning and afternoon shifts.
  • Two Saturdays per month.
  • 100% on-site work at our Barcelona location.


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