Dutch Speaking Customer Experience Representative

hace 3 semanas


Barcelona, Barcelona, España TheFork, a Tripadvisor company A tiempo completo

TheFork, a Tripadvisor company, is seeking an experienced Dutch Speaking Customer Experience Representative to join our team. With a competitive fixed salary of €30,000 per year and a range of benefits including flexible working hours, comprehensive health insurance, and paid parental leave, this is an excellent opportunity for someone looking to advance their career in customer service.

As a Customer Experience Representative, you will be the first point of contact for customers calling, emailing, or chatting with us about their experiences on TheFork app. You will need to have strong communication skills, both written and verbal, as well as the ability to empathize with customers and resolve issues efficiently.

Key responsibilities include:

  • Responding to customer inquiries via phone, email, and chat
  • Providing solutions to customer problems and complaints
  • Collaborating with internal teams to resolve complex issues

Requirements for this role include:

  • A native level of Dutch and fluency in English
  • Previous experience in a customer service environment
  • Strong problem-solving and communication skills

Benefits of working at TheFork include:

  • An international and multicultural work environment
  • Flexible working hours and remote work options
  • A comprehensive health insurance package
  • Opportunities for career growth and development

We are committed to creating a fair and inclusive workplace where everyone has the opportunity to succeed. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow your career, please apply today



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